Outbound Sales Professional Café

vor 4 Wochen

Wien, Österreich Cropster Vollzeit

Innsbruck / Vienna, Austria EU-remote

**Innsbruck / Vienna, Austria or EU remote - Full-time**:
Cropster is the market leader in software for the specialty coffee industry. We work with farmers, exporters, importers, and roasters in over 90 countries around the world to help them deliver a better cup of coffee in a sustainable way.

We’re a fast-growing business that is highly focused on our customers and the benefits we can bring them through close collaboration—with a successful history of over 15 years. We also believe that work-life balance is more than a catchphrase, it is a part of our success. We encourage empowerment and taking over responsibilities. We provide our team with room to grow within our organization, to develop their interests and expertise whatever their current experience level. We are committed to building a culture of inclusion and embracing diversity in all its forms. We offer fair, competitive, and transparent pay. The range for this position is
€ 45K to € 55K gross and we look at factors like your experience and individual qualifications to determine our offer, which includes benefits like an educational budget and an endless stream of really great coffee. We also make our best possible offer upfront—no games.

**About the role**:
Are you able to persuade enthusiasts working in the coffee industry about solutions that will help them grow and better manage their businesses? As Cropster’s **Outbound Sales Professional for Cafe**, youwill pitch our product line to cafes and roasteries in the European market. Your main focus will be our solution for retail and wholesale management of cafes, Cropster Cafe. Your goal is to excite potential customers and partners about our solution stack, assess their needs, educate them and convert them into qualified orders. As a key member of Cropster’s sales team, you will work externally with partners and customers across Europe. Internally, you will build a team with the Inbound Sales Organization and have interfaces with Marketing, Customer Success, and Product Management.

**What you’ll do**:

- Researching the market for leads, influencers, decision-makers, partners, and scaling opportunities.
- Activating high annual contract value (ACV) key accounts, assessing their needs, negotiating implementation, and scheduling onboarding plans with decision-makers.
- Using the CRM system (Hubspot) to prioritize leads, track activities, and follow through on the pipeline from prospect through the order stage.
- Building and maintaining relationships with partners, e.g. through collaboration on leads, hosting events and developing the market.
- Being the face of Cropster on the market - Pitch and represent our product lines in conversations, lectures, and workshops.
- Collaborating with Marketing and Customer Success on buyer personas and leads, with Inbound Sales on conversions, and with the Product Team on customer feedback.

**Requirements**:
**We are looking for people with**:

- Experience and strong network in the (specialty) coffee market in Europe.
- A proven track record of working with cafes or wholesale roasteries.
- The drive to persuade people with a solution that will make their lives easier.
- Strong interpersonal and professional communication skills in English.
- A customer-first mindset and doer mentality.
- The ability to prioritize leads by their needs, scope, scale, and ability to make the next step.
- Strong problem-solving and decision-making skills while using good judgment.
- Willingness to travel (about 40%).

**That said, we'd be particularly delighted to hire someone with**
**- Experience in coffee wholesale, espresso machine service, or coffee education sector.
- Skills in speaking any other language.

**More about us**:

- Flexible hours and work-life balance, what does that mean?_

Work-life balance at Cropster means that you'll have time to tend to the life stuff that comes up outside your job. Doctors appointment? Sick kid? Waiting for a handyman? We have all been there and you won't need to plan your life around your working hours to take care of your life. Besides flexible working hours, we also provide the option to work from home if you want or need to. Also, 38.5 hour/week are the norm, not the exception.
- What is it like to live in Innsbruck?_

As the capital of the Austrian Alps in Tyrol, Innsbruck is a world-class destination for skiing, snowboarding, hiking, biking, climbing, and countless other outdoor activities. It only takes 20 minutes to get from the city center to 2,256 meters above sea level, summer, and winter. If you enjoy outdoor sports it is one of the world leaders—we think #1. It also has a great university, lots of bars, cafes, and clubs, a good live music scene, an impressive infrastructure and business environment for a city of its size along with a well-connected airport. Innsbruck is only 30 minutes from Italy and 45 minutes from Germany. Bottom line, outside the office you are

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