Campaign Performance Analyst

vor 6 Monaten

Wien, Österreich Raiffeisen Bank International Vollzeit

**Campaign Performance Analyst (CRM) (f/m/x)**:
full-time
(38.5h / week)

viennaoffice
(1030)

homeoffice
possible

**Your mission at RBI**:

- Monitor and analyze key performance metrics for CRM campaigns.
- Utilize data analysis tools and techniques to identify trends, insights, and opportunities for campaign optimization, segmentation, and personalization.
- Collaborate closely with the CRM Community and other cross-functional teams to develop strong reports and insights that can fuel business growth.
- Generate regular reports and presentations to communicate findings and recommendations to stakeholders, including CRM managers, Retail Customer Engagement Tribe, and to board members of local country.
- Propose hypotheses for A/B testing and other experiments to evaluate the effectiveness of different campaign strategies, messaging, and offers.
- Stay updated on industry trends, best practices, and emerging technologies related to CRM and customer engagement to continuously improve campaign performance and efficiency.

***Your core competencies**:

- Proven experience in marketing analytics, CRM analytics, campaign performance analysis, or a similar role.
- Proficiency in data analysis tools such as Qlik Sense, Power BI, Excel, SQL, CRM platforms (e.g., Salesforce).
- Knowledge of programming language ‘Python’ is an advantage.
- Deep analytical skills with the ability to interpret complex data sets and generate actionable insights to drive CRM strategy and execution.
- Experience with customer segmentation, lifecycle management, and personalization strategies is a plus.

***What's in it for you**:

- **Work Life Balance**: f lexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria
- **Easy Moving**: work permit support
- **Top-notch Equipment**: modern tools & technologies
- **International Spirit**: multi-cultural teams, English as company language, team building events
- **Learning & Agile Working**: as part of our DNA & culture
- **Canteen**: healthy, tasty, and heavily subsidized
- **Saving**: with vouchers / discounts from our staffs' council (eg. supermarket)
- **Further Goodies**: free public transport pass, salary account & credit card (optional), reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc.
- **Salary**:the offered gross yearly salary starting 75.000 **Euro **(basis full-time) including overtime, depending on qualification and experience.)

**At Raiffeisen Bank International **, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries - what got us here, are our _talented people _. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.
- Follow us on our RBI Account on _**_LinkedIn _**__

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