Project Manager Digital Innovation for Services F/m/d

Vor 5 Tagen

Graz, Österreich AVL List GmbH Vollzeit

**Project Manager Digital Innovation for Services f/m/d**:
We are looking for a visionary and driven professional to spearhead digital innovation in the customer services domain. In this key role, you will shape the future of our customer service experience by harnessing advanced technologies to deliver greater satisfaction, seamless accessibility, and operational excellence.

**YOUR RESPONSIBILITIES**:

- Manage internal and external teams of development engineers and scientists, while developing and maintaining project plans, schedules, and budgets
- Monitor project progress, making necessary adjustments to ensure successful delivery, and proactively identify and mitigate risks
- Translating business requirements into actionable project plans aligned with business needs, stakeholder expectations and portfolio management
- Develop and execute a strategic roadmap for the development and deployment of digital self-service solutions, fitting into the customer services strategy
- Primary point of contact for business and process owners in the Customer Service domain, including stakeholders from the business sector, technical experts, and external partners, while fostering effective cross-functional collaboration and communication
- Harmonize existing digital activities, tools, and processes while coordinating digital innovation activities and service solutions across teams

**YOUR PROFILE**:

- Completed education (Secondary Technical College, University or University of Applied Sciences, or comparable) with a focus on Informatics/Telematics or a related field
- At least 2 years of professional experience in project management, preferably in digital services or customer services projects
- Knowledge in SW development coding and methods as well as Digital Services
- Experience in Cloud technologies (preferably Azure Cloud Services)
- Excellent communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels and explaining complex technical concepts to non-technical audiences
- Proven ability to work independently and as part of a team, demonstrating strong leadership and problem-solving skills
- Business fluent knowledge in German and English

**WE OFFER**:

- Various working time models, flextime and the possibility of working from home
- Contributing to a safer and more sustainable future of mobility
- Food trucks, snack bar and canteen with freshly cooked daily menus
- 80% subsidy for public transportation costs or access to a personal parking space
- Training and development programs for your individual career growth
- Employee discounts for various offers and services

**Annual Remuneration**:Due to the Austrian Equal Treatment Act we are obligated to state the annual gross remuneration (full-time) for this position as a basis for negotiation: €65,000.00. The Employee will be classified according to the Collective Agreement for Employees of Industry (Collective Bargaining Agreement of the Automotive Industry). We will, in any case, offer market-conforming payment taking qualifications and professional experience into account.

**Interested?**

**At AVL, we foster and celebrate diversity**: We recognize that diverse ways of thinking are required to achieve our vision of a greener, safer, and better world of mobility. Different backgrounds, attitudes, interests, and experiences make us successful. As Equal Opportunity Employer we consider all qualified applicants without regard to ethnicity, religion, gender, sexual orientation or disability status.

**About AVL**:
AVL is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.

**Check out our step-by-step guide**

**AVL is not just about cars. It's about changing the future. Together.**:

- Location: Graz, AT
- Company: AVL List GmbH
- Job Function: IT & Software
- Contract Type: Permanent
- Posting Date: Dec 19, 2024
- Job ID: 37805

**About AVL**:
AVL is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.

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