Cluster Director of Sales Tui Blue Hotels
vor 4 Wochen
ABOUT THE ROLE
Clear understanding of the hotel(s) budget and business strategies to implement hotel’s short, mid and long-term strategy in conjunction with Sales Leader, Revenue Leader, and other key stakeholders.
Consistently evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability.
Working with key stakeholders to develop, finalise and execute the strategies as agreed and set.
Supporting the preparation of the following for each property;
the revenue budget by providing data, input, and strategies per hotel / account including pricing and rate structure recommendations,
the annual sales expense budget including travel, joint marketing, brochure contributions, trade fair participation and any other relevant expenses.
the annual sales activities calendar incorporating tactical promotions, joint marketing campaigns with partners, updating as and when required.
Key performance indicators and targets per team member
Account management;
setting clear account plans and targets per account to ensure that both existing and new accounts meet and exceed the goals as set in the annual budget.
focussing on the right accounts to grow the business from a mix of existing and new accounts.
tracking account performance, issuing tactical promotions as and when required in line with the booking windows for each key feeder market.
gathering actionable data from partners to ensure consistent and continual optimization of the campaigns.
maintaining healthy relationships with existing accounts and developing and strengthening relations with new accounts through increased engagement and interaction including:
Fam Trips and Educational trips
Virtual Meetings / Virtual training sessions with partners
Industry Exhibitions
Sales trips
Preparing sales proposals for clients and closely following up on all business leads within a 24-hour response timeline to clients.
Driving Total Revenue (Room, F&B, Ancillary) for each account.
Cross selling wider portfolio of M3 hotels.
Issuing and finalising contracts ensuring all relevant terms and conditions are incorporated into the agreement including brochure contribution, credit terms and conditions, tactical promotions, joint marketing spend etc.
Regularly evaluating business potential and opportunities in new geographical markets and across new market segments deploying team accordingly.
Delivering the highest quality of service to customers at every touch point throughout their customer journey.
Executing and supporting the operational aspects of business booked: issuing contracts, corresponding with clients, preparing presentations, sharing internal updates etc.
Sharing ideas to drive additional revenue and consider innovative opportunities of product distribution: online systems, websites, networks, partnerships etc.
Developing innovative and bespoke meetings and events offerings with operations team to differentiate hotel from competition.
Identifying opportunities to shift contracting to direct connectivity across the larger M3 portfolio. Sharing and handing over opportunity to HQ leadership.
Preparing weekly / monthly reports to monitor business and identify gaps and opportunities to grow revenues.
ABOUT YOU
Global hotel brand background with multi hotel unit experience at Director level and demonstrated meeting financial goals across differing markets and segments.
Fluent in both English and German is a requirement for this role. Any other languages advantageous.
Computer literate and proficient across Microsoft and other standard hotel operating systems.
Business acumen, ability to forecast, read and understand hotel performance to be able to provide bespoke, innovative solutions.
Demonstrated ability to support, develop and implement successful commercial strategies.
Team Leadership, management, communication, presentation, and mentoring skills.
Strong customer relationship management building trusted relationship. Customer centric.
Able to influence and impact both internal and external stakeholders.
Analytical skills to measure, track, and drive performance.
Self-motivated.
Pro-active, enthusiastic, and energetic.
**Results-driven**: able to meet tight deadlines in a fast-paced environment.
Effective negotiating and decision-making skills.
Strategic thinker with an innovative and curious mindset.
Structured and Organised / Planner.
Attention to detail.
Strong oral and written communication skills.
Collaborative / Team player.
Multitasker able to manage multiple projects simultaneously.
Willing to embrace new technologies and ways of working.
ABOUT OUR OFFER
Competitive salary and benefits as standard. The contract provided in accordance with the legislation depending on the country of employment.
Social security provided in accordance with legislation covering health, pension, and life assurance.
Additional TUI BLUE AT benefits including reduced staff and family rates and employee discounts with coopera
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