Sales Operations

vor 7 Monaten

Wien, Österreich Microsoft Vollzeit

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drivescross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact on a scale.

The Business & Sales Operations (BSO) group is the center of excellence for cross-business execution performance, planning, and sales operations. The team helps scale execution, operationalize business & sales programs, and drive business, sales, and partner transformation that forward Microsoft’s business objectives.

The **Sales Operations Manager **role is an integral part of BSO and reports to the SE&O Lead (COO).

The SOPM assists to execute the following for the identified Solution Area/s:

- This role drives the processes for local fiscal-year, cross-segment sales operations planning, using qualitative and quantitative methods across Segmentation, Territory Planning, Quota Planning, Account Planning, Quota Distribution. Collaborates with relevant stakeholders to align, refine, and improve sales operations planning and execution. Tracks, monitors, and communicates risk and growth opportunities throughout the planning process, and provides recommendations for improvement.
- Provide high-quality, backend support (tools, processes, information) coupled with timely data-driven insights.
- Leads standardization of processes, tools, and drives continuous improvement to optimize productivity.

The role is expected to raise sales efficiency, productivity, and process compliance locally by consulting with the sales teams and implementing best practice sales operations processes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
Drives many components of partner/customer segmentation, quota, planning, co-selling, and transitions. Provides explicit guidance to others when needed. Empowers others for success with training on tools and data processing.
- Applies and provides guidance to others to integrate continuous improvement changes to tools, processes, and Rhythms of Connection (ROCs) across the subsidiary to accelerate transformation. Integrates continuous improvement with reporting and Business Intelligence (BI). Collaborates with field partners to improve tools and identify processes to increase efficiency, remove blockers, reduce redundancies, reduce manual work, or to save time within Sales Programs.
- Coordinates with members of broader Business Sales Operations (BSO) team as necessary and contributes to successful landing and execution of Sales Operations Planning Process (e.g., Quota Distribution, Territory Management, Seller Assignments, Employee Data Management) for Support Sales.

Driving Revenue / Consumption support:

- revenue/consumption missing or incorrect booking reviews
- Renewal & renewal rate analysis
- Seller support: SPOC for any questions
- Daily revenue tracker

Quota management: quota distribution and questions re incentive plans, quota issues, performance or attainment issues.

**Qualifications**:
Required QualificationsSeveral years of experience and deep knowledge within Sales Operations, Business Planning, Sales Excellence and/or Finance- History of driving rigor and sales discipline- Proven ability to deliver end-to-end deep data analysis and actionable strategic insights- Focus on providing process optimization by understanding the desired business outcome

Preferred Qualifications
- Proven ability to innovate to deliver standards which enable speed, efficiency, and scale in the business
- Proven communication and collaboration skills in English and German

The salary for this role is starting from 83,800 euros per annum depending on experience.

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