Head of Comms

vor 3 Wochen

Wien, Österreich OSCE Vollzeit

Background:
The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence
- and security-building measures, human rights, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.

The OSCE Secretariat in Vienna assists the Chairpersonship in its activities, and provides operational and administrative support to the field operations, and, as appropriate, to other institutions.

The Office of the Secretary General (OSG) plays a key role in supporting the Secretary General in the effective implementation of his/her mandate and specific tasks given to him/her by the OSCE participating States. This includes primarily assisting the Secretary General in his/her activities, serving as a focal point for liaison and support to the Chairperson-in-Office, and co-ordinating tasks across the Secretariat. It groups horizontal services such as Executive Management, Communication and Media Relations, Legal Services, External Co-operation, Security Management, Gender Issues, Conference and Language Services, Central Records Management, and oversees the OSCE Document Centre in Prague (DCiP). The OSG ensures effective co-ordination of policy advice provided to the Secretary General and the Chairpersonship, and management decisions taken by the Secretary General.

The Communication and Media Relations Section (COMMS) supports and advises the Secretary General and the OSCE Chairpersonship on media and public relations activities and informs the public about the work of the OSCE. COMMS also serves as the focal point for public statements and other communication material from OSCE Institutions and field operations. COMMS produces and disseminates press releases, information materials and regular publications, maintains the public website, the Organization’s social media presence and promotes the OSCE’s values, principles and work.

Tasks and Responsibilities:
Under the general supervision of the Secretary General and the direct supervision of the Director of OSG, the Head of COMMS is responsible for managing the team leading the OSCE's communication and media relations activities, as well as working to raise the profile of the OSCE and highlight its achievements. The incumbent leads a team of communications professionals, serves as clearinghouse for press releases and media statements, and co-ordinates the communication and media relations activities of the OSCE Institutions and Field Operations. More specifically, her/his responsibilities include, but are not limited to, the following:

- Advising and supporting the Secretary General, the OSCE Chairmanship and senior OSCE officials on media relations, including shaping, co-ordinating and delivering media and online messages in a timely and effective manner;
- Managing the work and further developing the skills of the Communication and Media Relations section ensuring that its work is delivered through a full mix of modern and innovative communications approaches, in a timely fashion and in accordance with communication industry best practices, while maintaining accountability and measurable results; planning and implementing COMMS annual budget;
- Developing and implementing through employment of modern communications tools and OSCE-wide communication policies to promote the OSCE and raise awareness of its work, ensuring that information is conveyed with appropriate political sensitivity in an effective and accessible form to varied stakeholders, including policymakers and the diplomatic community, media and opinion-makers, the public, and the internal OSCE audience; Clearly and accurately articulating OSCE policies and priorities and explaining the Organization’s actions to media external audiences and the public, ensuring that OSCE messaging reflects OSCE policies and priorities appropriately;
- Closely following political developments in the OSCE region and maintaining good relations with influential journalists and media actors, OSCE delegations, and other key partners; guiding the work of the COMMS team in their contacts with the media to ensure that political messaging is in line with OSCE policies and priorities;
- Overseeing the OSCE’s online platforms, including the public website and social media, ensuring quality, accuracy of political messaging, functionality and appeal; building engagement from different target audiences, tracking trends and identifying new opportunities;
- Overseeing the editorial content and production of public statements and other communication material from OSCE Institutions and field operations, as well as all OSCE COMMS publications and public information materials either from the

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