Consumer Care

vor 4 Monaten


Wien, Österreich Konecta Digital and SL&E Team for Coca-Cola Vollzeit

**Company**: Konecta Group

**Location**:EU - preference for Spain, UK, Austria, Germany and France

**Languages**:English, Spanish, German, French

**Contract**:Part-time 50% (20 hours per week)

✨ A fantastic opportunity to work with one of the world’s most respected brands. The role of Consumer Engagement Coordinator draws on elements of consumer care & engagement, community management, analytical skills and stakeholder interaction. You will be confident in your expertise, a hard-working individual and able to think creatively and act decisively.

Powered by Konecta, we support our partner's digital transformation and cultural change by staying transparent and inclusive, seeking for progress rather than perfection.

**Position Overview**:
You will be part of the dynamic Consumer Interaction Centre (CIC) team - a team of experts who engage, on behalf of our client, with consumers and online communities through relevant conversations, content & experiences. The CIC team operates across a range of platforms and across a number of iconic brands.

**‍Responsibilities**:

- You provide professional, courteous, and prompt written support for consumers, liaising with other departments to provide two way communication on issues.
- You provide a timely resolution to consumer issues and queries as per agreed ‘rules of engagement’
- You raise critical issues to manager/stakeholders for responses that are not covered by pre-approved knowledge base.

**Job requirements**

**Education**:Bachelor or Post-grad graduates preferred.
- **️Related work experience**:Some experience within a consumer care role, with consistently high performance & reviews/quality scores/SLA targets met.

**Skills**: Excellent communication skills; Fluent in written and spoken English and one another European language; Passion for TCCC brands, consumer care and social media.

**Important**:_Konecta Digital and Social Media Team is dedicated to exclusively support the digital strategy of its client Coca-Cola. You will be employed by Konecta or our local 3rd party employment partner who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the digital strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation._


  • Consumer Care

    vor 6 Monaten


    Wien, Österreich Konecta Digital and SL&E Team for Coca-Cola Vollzeit

    **Client**:The Coca-Cola Company **Employer**: Konecta Group **Location**:Remote first **Job type**:Full time, Short Term Assignment **Languages**: Fluent in written and spoken English and German ✨ A fantastic opportunity to work with one of the world’s most respected brands. The role of **Consumer Care and Engagement Intern** draws on elements of...


  • Wien, Österreich Raiffeisen Bank International Vollzeit

    **Analyst/Associate for Consumer & Industrial M&A (f/m/x)**: - Our Consumer & Industrial M&A team is currently looking for an Analyst/Associate to support the team in the origination and execution of M&A transactions in the consumer goods, healthcare, retail, agriculture, industrials and other related sectors.#full-time (38.5h /...

  • Analyst for Consumer

    vor 6 Monaten


    Wien, Österreich Raiffeisen Bank International Vollzeit

    **Analyst** **for** **Consumer & Industrial M&A (f/m/x)**: Our Consumer & Industrial M&A team is currently looking for an Analyst to support the team in the origination and execution of M&A transactions in the consumer goods, healthcare, retail, agriculture, industrials and other related sectors.#full-time (38.5h /...


  • Wien, Österreich Imperial Tobacco Austria Marketing Service GmbH Vollzeit

    Good to have you here. Why? Because working with us is different. You may not know us, but you certainly know some of our brands and next generation products, such as Gauloises, Davidoff or skruf. Join us in leading a sustainable and responsible tobacco business while building the future with harm-reduced products and find a working place, that brings a...


  • Wien, Österreich Philip Morris International Vollzeit

    Zum nächstmöglichen Zeitpunkt in Vollzeit in Wien, Karenzvertretung befristet auf 1 Jahr - Werde Teil einer revolutionären Veränderung! Wir haben uns dazu entschieden, etwas Unglaubliches zu tun. Wir transformieren unser Business hin zu einer rauchfreien Zukunft und dabei geht es nicht nur darum eine starke Marke zu etablieren - der besondere Reiz ist...


  • Wien, Wien, Österreich Philips Vollzeit

    Company OverviewAt Philips, we believe that every human matters. We are a health technology company dedicated to improving people's lives through our innovative solutions. Our mission is to make a meaningful difference in the lives of our customers and patients.SalaryThe estimated annual salary for this position is €59,015.46 gross, with opportunities for...


  • Wien, Österreich Perrigo Vollzeit

    **Description Overview**: Perrigo Company is dedicated to making lives better by bringing high quality and affordable self-care products that consumers trust everywhere they are sold. Help us do it. We are looking for the following: Regulatory Affairs Project Manager DACH (m/w/d) Based in Vienna or Remote Reporting Line: Senior Regulatory Affairs Manager...


  • Wien, Österreich De'Longhi Group Vollzeit

    **About the Position**: The Customer Care Area Manager plays a critical role in overseeing and managing the customer service operations within a specific geographic area or territory, focusing on Austria in this instance. This position is responsible for ensuring high-quality customer service delivery, and managing both the technical and commercial...


  • Wien, Wien, Österreich Procter & Gamble Vollzeit

    Company Overview">We are Procter & Gamble, a leading consumer goods company with a rich history dating back to 185 years ago. Our iconic brands touch 5 billion consumers worldwide and make life a little bit easier in small but meaningful ways.We want you to bring your insight, creativity, and passion to join our dedicated teams who have helped us grow into a...


  • Wien, Österreich Beiersdorf Gesellschaft GmbH (Austria) Vollzeit

    At Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...


  • Wien, Österreich Merz Lifecare Vollzeit

    Sachbearbeiter (m/w/d) Sales Operations Sachbearbeiter (m/w/d) Sales Operations Wien | Vollzeit | Mit Berufserfahrung | ab sofort Unsere führende Position auf dem Massmarket ist das Ergebnis von Innovation,...


  • Wien, Österreich Playbrush Gmbh Vollzeit

    Einleitung SUNSTAR Group is a global leader in oral care, health, and beauty, providing research-driven products across 90 countries for over 80 years. After having acquired the former DTC start-up Playbrush, an innovator in smart toothbrushes and service subscriptions, they are now aiming to grow their whole portfolio in DTC. Guided by the mission to "help...


  • Wien, Österreich Merz Lifecare Vollzeit

    Mitarbeiter (m/w/d) Finance & Accounting Mitarbeiter (m/w/d) Finance & Accounting Wien | Vollzeit | Mit Berufserfahrung | ab sofort Unsere führende Position auf dem Massmarket ist das Ergebnis von Innovation,...

  • Regional Media

    vor 2 Monaten


    Wien, Österreich Beiersdorf AG Vollzeit

    At Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...


  • Wien, Österreich Playbrush Gmbh Vollzeit

    SUNSTAR Group is a global leader in oral care, health, and beauty, providing research-driven products across 90 countries for over 80 years. After having acquired the former DTC start-up Playbrush, an innovator in smart toothbrushes and service subscriptions, they are now aiming to grow their whole portfolio in DTC. Playbrush Austria will serve as the...


  • Wien, Wien, Österreich CYBEX GMBH Vollzeit

    About UsCYBEX GMBH is a pioneering company that prioritizes child safety and innovative lifestyle solutions for parents. As we continue to grow rapidly, we seek ambitious talent to contribute to our success story.Job DescriptionSalary: €120,000 per annum, negotiable based on experience.Job Title: Child Safety Product Development SpecialistWe are seeking an...


  • Wien, Österreich Playbrush Gmbh Vollzeit

    Einleitung SUNSTAR Group is a global leader in oral care, health, and beauty, providing research-driven products across 90 countries for over 80 years. After having acquired the former DTC start-up Playbrush, an innovator in smart toothbrushes and service subscriptions, they are now aiming to grow their whole portfolio in DTC. Playbrush Austria will serve as...


  • Wien, Wien, Österreich Perrigo Vollzeit

    Perrigo is a leading provider of quality, affordable self-care products.As the CS&I Retail Excellence Manager, you will play a crucial role in delivering retail excellence across the local business. This involves embodying a deep understanding of what needs to be achieved to deliver executional excellence across channels.The scope of this role...


  • Wien, Österreich Beiersdorf Gesellschaft GmbH (Austria) Vollzeit

    At Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...


  • Wien, Österreich Playbrush Gmbh Vollzeit

    About SUNSTAR SUNSTAR Group is a global leader in oral care, health, and beauty, providing research-driven products across 90 countries for over 80 years. The company partners with professionals and scientists to advance health and well-being worldwide. SUNSTAR's product lines, including GUM® and BUTLER®, are dedicated to preventive and therapeutic...