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Account Manager
vor 4 Wochen
Responsibilities
- Manage a portfolio of about 150 stores delivering of about 800 customer’s visit per year fully documented in CRM
- Deliver net turnover and any other sales targets taking corrective action when result materially deviates from expected
- Definition of merchant’s contract conditions (within the guidelines received) and deliver of account specific contractual obligations
- Improve merchants knowledge and expertise with our services
- Mixture of pharming and hunting (70/30)
Main KPI’s
- Proactive contribution to current projects in relation to digitization
- Maximize TFS business (IR and ORR management)
- Maximize DCC business (Hit Rate management)
- Document in CRM all merchant’s specific information and activity done
- Business Statistics analysis, presentation, discussion and action
- Action plans and store visits in line with company segmentation model
- Control the receivable to minimize bad debts exposure
- Media Sales
Competencies
- Genuine sales talent with strong results orientation, passion and determination to reach sales targets
- 3-5 years of sales experience in selling services (e.g. financial/payment services)
- Business contacts of benefit
**Skills**:
- Self-motivated, customer focused, and target driven
- Good customer relationship and management
- Negotiation skills
- Ability to sell the full product portfolio
- Priority planning
- Problem solving attitude
- Knowledge of MS Office products
Qualifications and education requirements
- Completed academic study or proof of similar qualification
- 3-5 years of sales experience in selling services (e.g. financial/payment services)
- Experience in retail or financial services are of benefit
- Knowledge of payments (especially acquiring)
- Know-how and preferably network in B2B, payment and e-commerce
- Fluent English and German language - both verbal and written
