Crystal Ski Operations Agent Eu Nationals

vor 1 Woche

Sankt Johann im Pongau, Österreich TUI Vollzeit

Join Crystal Ski as an office-based Operations Agent and you will be responsible for planning high quality guest transfers within budget, reacting to flight changes on the day, and building strong relationships with our transport suppliers and resort colleagues.

**This is a seasonal local contract. To apply, you must be an EU National to be considered.**

**Salary: 1,700- 2,000 (€) per month + Accommodation in St Johann can be provided if required.**

**ABOUT THE JOB**
- Help keep our guests happy - being the ‘go to’ person for our resort staff, for quick, accurate information
- Plan all guest transfers from airport to resort and back again, within budget, making sure we offer the best possible service
- Monitor flights, and work with our airport management and suppliers to react to flight time changes and resolve issues promptly
- Deal with special requests promptly
- Keep colleagues in resort and at the airport up to date with all changes using Microsoft Teams
- Ensure transport for our staff at the beginning and end of season is arranged within budget
- Deal with lost property and help guests get their possessions returned to them
- Collate and distribute feedback to our suppliers; take on board feedback from our colleagues in resort to ensure the guest journey is as smooth as possible
- Work predominately on our bespoke transfer system and excel
- Verify supplier invoices, and liaise with our accounts department to ensure they are paid promptly

**ABOUT YOU**
- Fluent in verbal and written **English** is required. Additional European languages inlcuding Finnish are advantageous
- An open, friendly & collaborative approach, with the ability to quickly build trust with both guests, colleagues and suppliers
- You manage your time really well and your attention to detail is high. You always produce work to a really high standard
- You’re self-motivated and able to work on your own. Decision-making and taking the initiative comes naturally to you
- You love detail and work methodically to get things done thoroughly and within deadlines
- You are tech savvy with a digital attitude. You’re confident working with Outlook, Excel and Word.
- You have staying power, perseverance, and flexibility
- You want the challenge of working overseas, like the idea of getting ski time but like the structure of an office role

**ABOUT OUR OFFER**
- Competitive salary
- ** Accommodation can be provided if required**:

- Free language lessons, learning weeks and development programs
- Excellent career development opportunities

Crystal Ski is the UK and Ireland’s most recommended ski company providing outstanding ski experiences both on and off the mountain. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

TUISKI #TUIDestinationJobs #ReadyForAdventure #LI-GS1

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