Crystal Ski Operations Agent German Speaking

vor 3 Wochen

Sankt Johann im Pongau, Österreich TUI Vollzeit

Join Crystal Ski as an office-based Operations Agent and you will be responsible for planning high quality guest transfers within budget, reacting to flight changes on the day, and building strong relationships with our transport suppliers and resort colleagues.

ABOUT THE JOB
Help keep our guests happy - being the ‘go to’ person for our resort staff, for quick, accurate information
Plan all guest transfers from airport to resort and back again, within budget, making sure we offer the best possible service
Monitor flights, and work with our airport management and suppliers to react to flight time changes and resolve issues promptly
Deal with special requests promptly
Keep colleagues in resort and at the airport up to date with all changes using Microsoft Teams
Ensure transport for our staff at the beginning and end of season is arranged within budget
Deal with lost property and help guests get their possessions returned to them
Collate and distribute feedback to our suppliers; take on board feedback from our colleagues in resort to ensure the guest journey is as smooth as possible
Work predominately on our bespoke transfer system and excel
Verify supplier invoices, and liaise with our accounts department to ensure they are paid promptly
ABOUT YOU
Fluent in verbal and written German & English, as well as the European language of the country you will be based in (France, Austria or Italy)
An open, friendly & collaborative approach, with the ability to quickly build trust with both guests, colleagues and suppliers
You manage your time really well and your attention to detail is high. You always produce work to a really high standard
You’re self-motivated and able to work on your own. Decision-making and taking the initiative comes naturally to you
You love detail and work methodically to get things done thoroughly and within deadlines
You are tech savvy with a digital attitude. You’re confident working with Outlook, Excel and Word.
You have staying power, perseverance, and flexibility
You want the challenge of working overseas, like the idea of getting ski time but like the structure of an office role
ABOUT OUR OFFER
Your Salary*, Company iPad & Uniform are standard.
Upon request we can also provide you with an accommodation. Depending on your role & location, you may be sharing a bedroom with another colleague.
We pay you for all training days completed plus free access to our Learning Hub, Skills Academy & Language Lessons.
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
Get involved with charity and sustainability initiatives like the TUI Care Foundation.
Summer work in our Lakes & Mountains or Beach program and multiple permanent career development opportunities available.
- Salary 1820€ Gross per month

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

Crystal #CrystalJobs #WorkHardSkiHard #TUIDestinationJobs #LI-GS1

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