Project Manager Service Business

vor 1 Woche

Jenbach, Österreich INNIO Vollzeit

Project Manager for individual projects in our service business regarding contract management. Responsible to plan, execute, monitor, control and complete projects for our service contract offerings, that are in line with the overall service strategy and that enable growth, process standardization and stable operations. Focus on identifying, enhancing and implementing INNIOs Service contract configurator for service offerings to enable long term customer relationship and seamless execution. Close collaboration and proactive involvement of internal and external stakeholders and information and reporting strategies are key factors of the role.

**What INNIO offers you**:

- An innovative and international working environment
- Flexible working time model (depending on position and role)
- Health We Care Program - including company sport activities
- Moving cost support for new employees in accordance with policy
- Good connections to public transport - station in direct proximity
- Transportation cost support in accordance with policy
- One of the best canteens in the area with healthy and various meals
- Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities
**Your Responsibilities**:

- Product owner for our Service contract configuration and contract life cycle tool
- Project Management for our strategic project Multi Year Agreement Configurator project enhancing our Service Sales Configurator and Contract Management Tool
- Conduct Service Lifecycle Cost Studies
- Establish a stable and sustainable cost catalogue as basis for Service Agreement Configuration tool
- Develop a standard data methodology for labor related activities in our preventive maintenance interventions in strong alignment with all involved stakeholders and affected departments
- Continuous improvement and enhancement of our service sales tools in alignment with Service Sales Organization
- Initiate and analyze customer satisfaction surveys and investigate existing customer service contracts and performed service interventions to identify areas for improvement in alignment with execution process owners and regions
- Project Management and Project Controlling to achieve service strategy
- Develop appropriate project KPI’s, build dashboard to monitor and evaluate project success
- Collaborate effectively with all functions involved in the projects
**Your Profile**:

- Bachelor Degree in economics and/or technics (with strong economic background)
- Knowledge/experience with lean or agile techniques
- Experience in services or customer project management units of a manufacturing business and/or relevant consulting experience
- Experience in complex multinational manufacturing and service organizations
- Excellent communicator, experienced in driving performance and team spirit, used to managing conflicting priorities with multiple functions and able to co-operatively find solutions
- Experience with contracts and contract configuration tools
- Problem-solving and strong analytical skills
- Strong business acumen
- Proven track record to deliver projects in close collaboration with IT
- Fluent in German and English (oral and written)The base pay is composed of the amount according to the Austrian collective agreement which is at least EUR 3.093,91 gross per month (x 14) and an over payment depending on your qualifications and experience.

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