Ecs Caa Capacity Manager Emea

vor 4 Monaten

Wien, Österreich SAP Vollzeit

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**COMPANY DESCRIPTION**

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

**PURPOSE AND OBJECTIVES**

RISE with SAP brings together the solutions and services our customers need for a true business transformation, in one package, in the way that works best for them - regardless of their point of departure, their end destination or how fast they want to move. We know that transformation is a journey, not a destination, so RISE with SAP allows customers to change not only once, but to continually transform - with SAP alongside them during every step of the way.

RISE with SAP S/4HANA Cloud, private edition is one of the key deployment options for our customers cloud transformation. It provides a comprehensive cloud infrastructure and managed service offerings to our customers as an essential part of the overall Cloud Strategy of SAP. This enables customers to safeguard their existing SAP ERP investment, while benefiting from a new level of flexibility - tailoring the software to meet their specific needs, retaining company-specific configurations and customizations of their SAP ERP system, and accessing the latest capabilities that give their company a competitive advantage.

The Global Cloud Advisory Team is part of SAP Enterprise Cloud Services organization. Within this team We are looking for highly motivated team members to strengthen the Cloud Architecture & Advisory (CAA) team. Resource

manager needs to make sure that Cloud Architecture & Advisory resources have enough capacity to handle upcoming customer deals.

**EXPECTATIONS AND TASKS**

This is a backoffice role where you will support the MEE CAA Leadership in managing RISE with SAP S/4HANA Cloud Private Edition, RISE with SAP S/4HANA Cloud (Extended Edition) and HEC deals. Following are the key tasks that this role will perform:

- Opportunity Management and Capacity Management.
- Check the status for qualification criteria and check for technical questions.
- Collate all incoming requests in a dashboard and gather details from sales.
- Work with MU Sales Leader for prioritization of the opportunities.
- Monitoring CAA utilization and workload. Mitigating resource concerns by reallocating resources.
- Organize daily meetings where details of open opportunities and available capacity for discussion.
- Be the single point of contact to handle queries on opportunity assignment and progress.
- Provide regular reporting to CAA management on workload distribution.

**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
- Very high proficiency in MS Excel and other reporting tools.
- Expertise in Excel Programming using VBA
- Excellent communication skills, organizational skills, attention to detail, and the ability to handle simultaneous tasks and projects in a fast-paced environment.
- Ability to handle sensitive and confidential information appropriately.
- Bachelor’s degree, Business Administration required from an accredited university.
- Fair understanding of SAP technologies.
- English and German Language proficiency.

**WORK EXPERIENCE**
- 5+ years of experience in resource management, project management, business analyst, data analyst.
- Experience working for an enterprise software and/or services vendor necessary.

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), se

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