CRM Platform Owner

Vor 4 Tagen

Wien, Österreich Takeda Pharmaceutical Vollzeit

**The Future Begins Here**

At Takeda, we are creating a future-ready organization, one that evolves at the speed of science and technology using data and digital to meet the needs of patients, our people, and the planet. In order to make that happen, we need your help.

Grow your data and digital skills, create and enhance solutions for patients around the globe, and help us create a data and digital-forward Takeda. This is a unique opportunity to become the heart of our internal innovation engine.

**The Opportunity**

As our **CRM Platform Owner - Medical & Investor**, you'll be recognized within the CRM & Patient Platforms Team and Takeda as the expert for relevant technologies for patient experience, working with cross-functional Agile teams on use case delivery. You will collaborate with internal stakeholders, the delivery teams and Scrum Master to develop, design, build and launch the product.

**Responsibilities**
- Leading a technical product team in the area of digital platforms, data management, API, integration, monitoring, operating systems or platforms
- Acting as an evangelist and promoter of current technological developments, and a strong supporter of their use in product teams
- Identifying product development potential based on technological developments and ongoing identification of potential product extensions
- Managing and prioritizing product backlogs based on operational Key Performance (KPI) targets for the product team
- Taking responsibility for delivering products in accordance with their targets
- Identifying synergies and addressing inter dependencies with other product teams
- Involving all relevant stakeholders in decision-making processes.

**Skills and Qualifications**

**Required**
- Degree in Computer Science/Business Informatics or other relevant graduate degree required

**Tools and Technology**
- Advanced experience with the Salesforce platform, Sales and Service Cloud (Certifications are a plus)
- Deep understanding of current technology topics (e.g., cloud products and platforms, micro-service architectures, automation, and API integration);
- Strong knowledge of software development lifecycle and experience in Agile methodologies.
- Experience in leading an Agile team;
- Experience as a Product Owner / Product Manager with software products;
- Experience in managing a product in the digital platform, data management, API, integration, monitoring or OS areas over the entire lifecycle in a multi-team environment and multi-channel context;
- Experience conveying current technology trends (e.g., AI and grid computing), excellent feel for exceptional user experiences and design;
- Strong communication skills with ability to articulate and optimize design based on the value to the user and the business, lead ideation sessions and workshops

**Preferred**
- Experience working in a life sciences environment
- Experience with Veeva CRM

**Remuneration**

Motivated employees must be remunerated appropriately. The minimum salary for this important and responsible position is **_€ xxx_** **gross per month (full time, collective wage agreement for the chemical industry). The actual remuneration package will be guided by your professional experience and your qualifications, increased payment is possible.

**Empowering our people to shine**

**Diversity, Equity, and Inclusion**

**Locations**:
AUT - Wien - DC Tower

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time

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