Training Manager
vor 2 Wochen
This is a Training Manager - Direct to Consumer ANZ role with one of the leading companies in AU right now 🔥 -- ResMed -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at ResMed 🧐🧐
The opportunity: Join the team in the Training Manager - Direct to Consumer ANZ role. This role is responsible for implementing best practice and ensuring our in-store and virtual Direct to Consumer (DTC) sales and service teams have knowledge of the correct processes, system procedures and resources to complete their roles efficiently. Let's talk about the role: The primary focus of this role is to develop and execute programs to increase the effectiveness of our in-store and virtual DTC sales teams and enable the delivery of excellent customer service. You will instruct, coach and mentor in-store team and virtual DTC sales team members to build capability in customer service, using retail/enterprise systems and knowledge of processes. This role will work closely with the Retail Operations team, Sales and Product Training Manager and People Solutions Specialist. Let’s talk about responsibilities: - Provide coaching and mentoring in sales, customer service, product/solution knowledge, retail/enterprise systems and processes, ensuring improvements in success of the team’s you coach - Identify and assess learning opportunities for teams and individuals, create learning plans and provide regular reporting on progress - Work with the Sales and Product Training Manager to assign in-store and virtual DTC teams to sales and product training courses/self-paced content - Participate in designing processes and User Acceptance Testing system changes, ensuring the effective development and deployment of new processes and systems - Organise and deliver instructional demonstrations for in-store and virtual DTC sales team members to ensure there is a consistent delivery of customer service, use of systems and execution of SOP’s - Work closely and collaboratively with stakeholders (functions including operations, finance, marketing and other DTC teams) to identify, plan and prioritise training requirements - Design, develop and manage the in store and virtual DTC team onboarding experience and organise refresher training as required, ensuring in-store and virtual DTC sales team members are sufficiently trained in customer service, relevant systems and processes Let’s talk about Qualifications and Experience Required - Exceptional presentation and coaching skills, in both group settings and 1:1 - Excellent written and verbal communications skills - Experience in project management, or demonstrate an ability to work with competing priorities and deadlines - Relevant experience working in retail, either as a retail sales assistant or store manager Preferred - 3-5 years of work experience in the CPAP and/or Sleep Health industry - Strong understanding of CPAP products and solutions - Demonstrated experience in systems training (preferably in SFDC, Oracle and Shopify) Benefits: ResMed offers flexible/hybrid work arrangement options, and every new hire gets a ResMed welcpack prior joining We also offer benefits such as: - Employee Stock Purchase Plan (ESPP) - Employee Assistance Program (EAP) - Career advancement opportunities - 20 weeks Paid Parental leave - 2-day Volunteer leave - Carers leave - Free gym & swimming pool access - Free parking, subsidised barista coffee, subsidised meals, and many more
🚨🚨 If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like ResMed.
✅ Applying here is the first step in the hiring process for this role at ResMed.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
-
Training Manager
vor 4 Wochen
Sydney, Österreich Clearcompany Vollzeit18 month contract - Baseline clearance required Designing user-focused training - Government / large-scale programs Canberra, Melbourne, Sydney, Brisbane, Adelaide, Perth - WFH - Flexible arrangements Our client, a Federal Government commission based in Sydney, NSW, requires an experienced Training Manager for a long 18-month contract.As a Training Manager,...
-
Training Manager
vor 4 Wochen
Sydney, Österreich Clearcompany Vollzeit18 month contract - Baseline clearance requiredDesigning user-focused training - Government / large-scale programsCanberra, Melbourne, Sydney, Brisbane, Adelaide, Perth - WFH - Flexible arrangementsOur client, a Federal Government commission based in Sydney, NSW, requires an experienced Training Manager for a long 18-month contract.As a Training Manager, you...
-
Legal Training Manager
vor 4 Wochen
Sydney, Österreich Acendre VollzeitAGS is seeking suitable applicants with experience as a Legal Training Manager/ Legal Training Business Partner to join our Practice Services team.The AGS Practice Services team is seeking applicants with legal and professional development experience with an understanding of the Commonwealth legal environment.The Legal Training Manager ensures strategic...
-
Legal Training Manager
vor 3 Wochen
Sydney, Österreich Acendre VollzeitAGS is seeking suitable applicants with experience as a Legal Training Manager/ Legal Training Business Partner to join our Practice Services team.The AGS Practice Services team is seeking applicants with legal and professional development experience with an understanding of the Commonwealth legal environment.The Legal Training Manager ensures strategic...
-
Gmp Training Manager
Vor 2 Tagen
Sydney, Österreich On Q Recruitment VollzeitShape the future of a growing biopharma company at a pivotal stage.Apply your GMP expertise to develop training programs.Drive excellence and collaboration in a cutting-edge environment.Our client is a newly established organisation looking to build a world-class team to deliver cutting-edge solutions to the biopharmaceutical industry.This newly created role...
-
Training Manager
vor 1 Monat
Sydney, Österreich Macquarie Bank Limited VollzeitJoin our Global Risk Training Team based in Sydney, who play a key role in driving divisional efficiency and effectiveness through learning and development and Macquarie-wide risk training. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group...
-
Gmp Training Manager
vor 7 Stunden
Sydney, Österreich On Q Recruitment VollzeitPharmaceuticals & Medical Devices (Healthcare & Medical)Full timeOur client is a newly established organisation looking to build a world-class team to deliver cutting-edge solutions to the biopharmaceutical industry.This newly created role is a unique opportunity to join a growing company at a pivotal stage and make a significant impact on their future...
-
Training & Development Manager
vor 1 Monat
Sydney, Österreich Pinnacle Rehab VollzeitGrowing business with supportive management team Structured induction to set you up for success St Leonards location - close to transport, shops, cafes and reasturants Pinnacle Rehab is an award-winning health and workplace rehabilitation provider and a market leader across NSW for workplace rehabilitation for the past 20 years.We're dedicated to helping...
-
Senior Training Manager
vor 4 Wochen
Sydney, Österreich Macquarie Bank Limited VollzeitJoin Macquarie's E2E transformation programme, a multi-year people and technology programme supporting the Group Treasury division of our Financial Management Group. The E2E transformation programme delivers industry leading technology and reshaping Group Treasury of the future.Our team brings together experts in technology, operating model design, finance,...
-
Senior Training Manager
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitJoin Macquarie's E2E transformation programme, a multi-year people and technology programme supporting the Group Treasury division of our Financial Management Group.The E2E transformation programme delivers industry leading technology and reshaping Group Treasury of the future.Our team brings together experts in technology, operating model design, finance,...
-
Manager | Risk Training
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitJoin our Global Risk Training Team based in Sydney, who play a key role in driving divisional efficiency and effectiveness through learning and development and Macquarie-wide risk training.At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities.We are a global financial services group operating...
-
Operations / Quality & Training Manager
vor 2 Wochen
Sydney, Österreich Ahs Hospitality VollzeitAre you passionate about operations management, quality assurance, and training?Join ahs hospitality, a leader in outsourced housekeeping services, as our new Operations / Quality & Training Manager.This dynamic hybrid role based out of our CBD office is the perfect blend of operational oversight, sales, and a commitment to delivering excellence in quality...
-
Training & Relationship Manager
vor 2 Monaten
Sydney, Österreich Class Limited VollzeitA BIT ABOUT USHUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we're not done yet. At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we're helping to solve key challenges to enable the delivery of...
-
Training & Relationship Manager
vor 2 Monaten
Sydney, Österreich Class Limited VollzeitA BIT ABOUT US HUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we're not done yet.At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we're helping to solve key challenges to enable the delivery of...
-
Security Training Manager
vor 1 Monat
Sydney, Österreich Scentre Group (Owner and Operator of Westfield in Aus and NZ) VollzeitApply now Job no: 498078 Work type: Permanent Full Time Location: Sydney Categories: Customer Service, Risk, Risk and Security Your opportunitySecurity team members are essential to our frontline Customer Experience team, serving as vital touchpoints for customers while maintaining a safe and secure environment across our operational Westfield Living...
-
Security Training Manager
vor 1 Monat
Sydney, Österreich Scentre Group (Owner and Operator of Westfield in Aus and NZ) VollzeitYour opportunity Security team members are essential to our frontline Customer Experience team, serving as vital touchpoints for customers while maintaining a safe and secure environment across our operational Westfield Living destinations.The Security Training Manager role is responsible for developing, implementing, overseeing, and delivering security...
-
Security Training Manager
vor 1 Monat
Sydney, Österreich Scentre Group (Owner and Operator of Westfield in Aus and NZ) VollzeitApply now Job no: 498078 Work type: Permanent Full Time Location: Sydney Categories: Customer Service, Risk, Risk and Security Your opportunity Security team members are essential to our frontline Customer Experience team, serving as vital touchpoints for customers while maintaining a safe and secure environment across our operational Westfield Living...
-
Security Training Manager
vor 1 Monat
Sydney, Österreich Scentre Group (Owner and Operator of Westfield in Aus and NZ) VollzeitApply nowJob no:498078Work type:Permanent Full TimeLocation:SydneyCategories:Customer Service, Risk, Risk and SecurityYour opportunitySecurity team members are essential to our frontline Customer Experience team, serving as vital touchpoints for customers while maintaining a safe and secure environment across our operational Westfield Living destinations.The...
-
Security Training Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitApply now Job no: 498078Work type: Permanent Full TimeLocation: SydneyCategories: Customer Service, Risk, Risk and SecurityYour opportunity Security team members are essential to our frontline Customer Experience team, serving as vital touchpoints for customers while maintaining a safe and secure environment across our operational Westfield Living...
-
Security Training Manager
vor 1 Monat
Sydney, Österreich Scentre Group (Owner and Operator of Westfield in Aus and NZ) VollzeitApply now Job no: 498078 Work type: Permanent Full Time Location: Sydney Categories: Customer Service, Risk, Risk and Security Your opportunity Security team members are essential to our frontline Customer Experience team, serving as vital touchpoints for customers while maintaining a safe and secure environment across our operational Westfield Living...
