Team Leader

vor 15 Stunden

Sydney, Österreich Stryker Vollzeit

This is a Team Leader - Technical Customer Support role with one of the leading companies in AU right now 🔥 -- Stryker -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.

More About the Role at Stryker 🧐🧐

### Job description **We’re Hiring: Team Lead – Technical Customer Support, St Leonards, NSW** Are you a natural leader with a passion for customer service? Join Stryker as a **Team Lead** for our **Technical** **Customer Support team**, where you’ll lead, develop, and engage a high-performing team dedicated to delivering exceptional service to our customers. **What You’ll Do:** - Lead, develop, and support the Customer Support team, driving alignment with service metrics. - Oversee daily operations, including rostering, task coverage, and service delivery. - Build team capability and ensure a positive, engaging work environment through hands-on leadership. - Collaborate with stakeholders to improve processes and service outcomes. - Be a key point of contact for post-sales support, service inquiries, and demo requests. **What We’re Looking For:** - 2+ years of leadership experience in Retail, FMCG, Manufacturing, Med Tech, Pharma, or similar industries. - A strong passion for team development and delivering exceptional customer service. - Excellent organizational, communication, and problem-solving skills. - Proficiency in tools such as JDE, Salesforce, and Microsoft Office. **Why Join Us?** This is your opportunity to lead a critical customer touchpoint team, enhance service quality, and make a meaningful impact in healthcare. **Some of our benefits include:**  - Multiple financial benefits including health care, financial wellbeing, insurance benefits.  - Ongoing training and opportunities for career progression  - Paid Parental leave schemes  - Volunteer Days  - Being part of one of the world’s largest and most recognizable brands.  - Excellent team culture – we have fun whilst we work  - A Leader who will support & guide you throughout your career  - Access to employee benefits  - Access to our career and self-development program from day one  - Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes

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✅ Applying here is the first step in the hiring process for this role at Stryker.

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