Aktuelle Jobs im Zusammenhang mit Senior Customer Success Associate - Sydney - Slack
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Customer Success Associate
vor 1 Monat
Sydney, Österreich Project Simpel Pty VollzeitPosition:Permanent, Full-time, AssociateLocation:On-site, SydneyPosted: 25 September 2024Applications close: 25 October 2024 at 5pmKEY POINTS :One plus years in administrative or customer facing work.Good working knowledge and/or interest in software.DescriptionThe RoleAs a Customer Success Associate, you will play a key role in providing essential...
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Customer Success Associate
vor 1 Monat
Sydney, Österreich Project Simpel Pty VollzeitPosition: Permanent, Full-time, AssociateLocation: On-site, SydneyPosted: 25 September 2024Applications close: 25 October 2024 at 5pmKEY POINTS:One plus years in administrative or customer facing work.Good working knowledge and/or interest in software.DescriptionThe Role As a Customer Success Associate, you will play a key role in providing essential...
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Customer Success Associate
vor 1 Monat
Sydney, Österreich Project Simpel Pty VollzeitPosition: Permanent, Full-time, AssociateLocation: On-site, SydneyPosted: 25 September 2024Applications close: 25 October 2024 at 5pmKEY POINTS:One plus years in administrative or customer facing work.Good working knowledge and/or interest in software.DescriptionThe Role As a Customer Success Associate, you will play a key role in providing essential...
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Customer Success Associate
vor 1 Monat
Sydney, Österreich Project Simpel Pty VollzeitPosition: Permanent, Full-time, AssociateLocation: On-site, SydneyPosted: 25 September 2024Applications close: 25 October 2024 at 5pmKEY POINTS:One plus years in administrative or customer facing work.Good working knowledge and/or interest in software.DescriptionThe RoleAs a Customer Success Associate, you will play a key role in providing essential...
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Associate Customer Success Manager
Vor 6 Tagen
Sydney, Österreich Lifeworks VollzeitAssociate Customer Success ManagerApply locations Sydney, New South Wales, AustraliaPosted on Posted YesterdayJob Requisition ID R-17219TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future...
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Customer Success Associate
Vor 7 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitWho are Heidi?Heidi is on a mission to half the time it takes to deliver world class care.We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world.Today, we have a suite of tools that modernize documentation.Tomorrow, we'll...
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Customer Success Associate
vor 1 Woche
Sydney, Österreich Heidi Health VollzeitWho are Heidi? Heidi is on a mission to half the time it takes to deliver world class care.We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world.Today, we have a suite of tools that modernize documentation.Tomorrow, we'll...
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Senior Director, Customer Success
Vor 6 Tagen
Sydney, Österreich Deputy VollzeitThis is a Senior Director, Customer Success role with one of the leading companies in AU right now 🔥 -- Deputy -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Deputy 🧐🧐**The Role** The Senior Director of Customer Success is responsible for driving customer...
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Customer Success Senior Manager
vor 1 Woche
Sydney, Österreich The Careers Department VollzeitSaaS EdTech Customer Success Senior ManagerWe are looking for an innovative, strategically minded leader to join us as the Customer Success Senior Manager.Our program is licensed by Australian high schools nationally, and we are looking for someone to lead the acquisition and retention strategy for the business.In your role you will be instrumental in...
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Customer Success Senior Manager
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitSaaS EdTech Customer Success Senior Manager We are looking for an innovative, strategically minded leader to join us as the Customer Success Senior Manager.Our program is licensed by Australian high schools nationally, and we are looking for someone to lead the acquisition and retention strategy for the business.In your role you will be instrumental in...
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Commercial Customer Success Engineer
vor 4 Wochen
Sydney, Österreich Accs - Ares Customer Care Solutions Gmbh VollzeitJob Description We're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers.In this role, you'll be the product champion of Procore and serve as a subject matter expert.You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their...
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Commercial Customer Success Engineer
vor 4 Wochen
Sydney, Österreich Accs - Ares Customer Care Solutions Gmbh VollzeitJob DescriptionWe're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their...
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Commercial Customer Success Engineer
vor 4 Wochen
Sydney, Österreich Accs - Ares Customer Care Solutions Gmbh VollzeitJob DescriptionWe're looking for aCommercial Customer Success Engineerto drive the success of Procore's strategic commercial customers.In this role, you'll be the product champion of Procore and serve as a subject matter expert.You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their investment...
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Associate Customer Success Manager
vor 1 Monat
Sydney, Österreich Yotpo VollzeitIf you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo.We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.Think loyalty programs, SMS and email marketing, subscriptions, and reviews—it's what we do best.Plus, we've got more tricks up our sleeve.With...
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Associate Customer Success Manager
vor 1 Monat
Sydney, Österreich Yotpo VollzeitIf you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo.We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.Think loyalty programs, SMS and email marketing, subscriptions, and reviews—it's what we do best.Plus, we've got more tricks up our sleeve.With...
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Senior Director, Customer Success, Apac
vor 1 Woche
Sydney, Österreich Deputy VollzeitAt Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces. Deputy is a global SaaS workforce management company headquartered in Sydney, San...
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Senior Director, Customer Success, Apac
vor 1 Woche
Sydney, Österreich Deputy VollzeitAt Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive.Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces. Deputy is a global SaaS workforce management company headquartered in Sydney, San...
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Client Success Associate
vor 2 Wochen
Sydney, Österreich Gartner VollzeitDescriptionAbout the role: The Client Success team is a critical component of Gartner's goal to help clients to achieve their mission critical priorities.Specifically, the Client Success Associate will act as the critical conduit between our clients and the various stakeholders within Gartner whose role it is to support and guide our clients in achieving...
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Client Success Associate
vor 2 Wochen
Sydney, Österreich Gartner VollzeitDescription About the role: The Client Success team is a critical component of Gartner's goal to help clients to achieve their mission critical priorities.Specifically, the Client Success Associate will act as the critical conduit between our clients and the various stakeholders within Gartner whose role it is to support and guide our clients in achieving...
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Senior Associate Dean
vor 2 Wochen
Sydney, Österreich https:www.linkedin.comcompany76900?trk=tyah VollzeitSenior Associate DeanDalhousie Faculty of Medicine's Cape Breton Medical CampusSydney, Nova ScotiaDescription:The Senior Associate Dean, Cape Breton Medical Campus (CBMC) will report to the Dean, Faculty of Medicine, Dalhousie University, for all matters related to the execution of the academic mission of the CBMC, and to both the President of CBU and the...
Senior Customer Success Associate
vor 2 Monaten
This is a Senior Customer Success Associate role with one of the leading companies in AU right now 🔥 -- Slack -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Slack 🧐🧐
About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack is on a mission to make your working life simpler, more pleasant and more productive. Culture is the North Star that guides how we work together and with our customers. Are you looking to build something greater than yourself? Do you want to work alongside some of the most dynamic people in the industry? If so, Slack just might be the place for you. Slack has a positive, diverse, and encouraging culture—we look for people who are curious, innovative, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. What We Do Our Customer Success team advises and guides a wide variety of customers, ensuring they launch Slack successfully, adopt it widely and are continually driving business value from Slack. Our Success Managers on the Portfolio Excellence team serve some of our most advanced enterprise customers at Slack. Serving as a general manager of your book of business for this critical part of our company, you’ll develop the strategy and tactics to deliver best-in-class outcomes for your portfolio (30-40 customers) across ANZ & ASEAN. Our Portfolio Excellence Success Managers play a critical role in driving growth for Slack’s Business across 3 key areas: - Maintaining and improving best-in-class revenue retention - Scaling the coverage model through technology, experimentation, and innovative Customer Success practices - Developing, identifying, and sharing out customer best practices and stories to create second order revenue - Part consultant, project manager, coach and product specialist, our Slack Success Managers are continually focused on helping our customers improve their team communication and be successful with Slack. Your Impact - Drive Executive relationships with the customer and foster executive sponsorship/aligned with Slack Executive leadership - Empathize with every aspect of the customer experience, putting customers’ needs first - Guide and coach customers with proactive customer success processes - Coach customers to be product specialists and train their teams on Slack standard methodologies, so they become increasingly self-sufficient - Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty - Identify common customer challenges to suggest better solutions. - Identify high-value opportunities and deploy targeted engagements to deliver customer value - Collaborate cross-functionally within Customer Success, Sales and Product to ensure customer success with special emphasis on adoption, value, and renewals - Help drive customer references and case studies Minimum Requirements - Experience in a customer-facing customer success, account management or strategic consulting organization. SaaS experience is a benefit. - Track record of creating innovative programs to drive value across a large swath of customers. - Ability to use data to make decisions and draw insights. - Self-motivated, proactive teammate with innovative ideas to inspire customer loyalty and adoption. - Strong interpersonal skills and experience building strong relationships. - Proven track record of highly-professional customer service in a fast paced, dynamic environment. - Diplomacy, tact, and poise under pressure when working through customer issues -
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