Client Executive
Vor 2 Tagen
This is a Client Executive role with one of the leading companies in AU right now 🔥 -- Aon -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Aon 🧐🧐
## **How this opportunity is different** We have an exciting opportunity for you to use your broking or insurance experience to join our close-knit HIA Team. At HIAIS we are dedicated to offering flexible working, we encourage applications for those interested in working out of our North Ryde or Newcastle offices. Joining our high performing team as a Client Executive, you will be responsible for dealing with insurance policies for new clients and renewals of existing HIAIS clients. This is the perfect role for someone who is looking to use their qualifications and experience in broking to grow their insurance career in a challenging, fast-paced and collaborative environment. **Who are Aon and HIA?** Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry. HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Their extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more. Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their team of business insurance specialists can help you find a policy suited to the common risks of your industry so you’re more confident that you’ve found the right type of insurance for your business. ## **What the day will look like** - Daily phone interaction with our existing clients regarding their ongoing insurance and risk needs. - Building strong rapport with clients by listening to their needs and wants. - Asking thorough questions about each client’s requirements and providing suitable education on additional HIAIS products and services. - Providing on the spot support to client queries, as well managing multiple ongoing communication with more complex client needs. - Responding to occasional customer complaints. - Regularly collaborate with the Client Manager regarding your ongoing workload and personal development. - Work closely with your colleagues to receive, and provide them, ongoing support regarding client requirements. - Be responsible for Credit control of all their client invoicing including debt management, payment enquiries and settlements. ## **Skills and experience that will lead to success** This position will suit someone with the following skills / experience: - Experience within general Insurance or Broking, preferably with a passion to work in our Home Warranty and Construction space. - A keen interest in relationship building and client experience - Proven experience servicing customers and clients - Strong experience using software programs and tools such as CRM and Microsoft office suite. - Ability to multi-task and complete various complexity of tasks efficiently. - Ability to complete work with a high level of accuracy and attention to detail.
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Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Aon.
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