Service Delivery Manager for IoT Solutions

vor 2 Wochen

Wien, Wien, Österreich A1 Telekom Austria Vollzeit
About the Role

We are seeking a highly skilled Service Delivery Manager to lead our IoT solutions team at A1 Digital. As a key member of our expert team, you will be responsible for managing the service delivery, change, and support process for IoT solutions together with customers, partners, and suppliers along the value chain.

Key Responsibilities
  • Manage the service delivery process for IoT solutions, ensuring timely and high-quality delivery to customers.
  • Work closely with customers, partners, and suppliers to identify and resolve issues, and to improve the overall service delivery process.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Collaborate with cross-functional teams to ensure seamless integration of IoT solutions with other business systems.
  • Provide technical guidance and support to customers and internal teams on IoT solutions.
Requirements
  • Technical background and understanding of data networks and telecommunication technologies with a focus on mobility and IoT technologies.
  • Knowledge about Internet, Cloud, and Wireless Communication Technologies.
  • Experience in customer interaction and eagerness to analyze, diagnose, and solve technical problems together with customers.
  • Strong leadership and project management skills, with the ability to motivate and guide a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, partners, and internal teams.
What We Offer
  • A dynamic and performance-based salary model that rewards extraordinary commitment and success.
  • A collaborative and innovative work environment that encourages growth and development.
  • A diverse and inclusive company culture that values women's contributions and perspectives.

We are committed to creating a workplace where everyone can thrive. If you are a motivated and talented individual who is passionate about IoT solutions, we encourage you to apply for this exciting opportunity.

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