Service Engineer
vor 3 Wochen
As a Service Engineer at Emerson, you will play a critical role in ensuring the smooth operation of our customers' automation systems. Your primary responsibility will be to perform installation, commissioning, and technical support activities at customer sites, adhering to Emerson's standards of safety and quality.
Key responsibilities include:
- Performing control system maintenance tasks and evaluating system performance.
- Providing technical support to customers and resolving issues related to process systems.
- Conducting system acceptance tests, installations, commissioning, training, fault analysis, and rectification work at customer sites.
- Assisting in design studies, hardware and software upgrades, and modifications.
- Executing all work in accordance with guidelines and certifications to meet customer deadlines and expectations.
- Performing emergency call-out services to provide customers with fast and efficient support.
- Communicating customer satisfaction or request issues to the responsible person in Service Management or Sales Management.
- Growing the Systems Service business, especially service contracts, Guardian, and DeltaV Add-on packages.
- Assisting in projects, system setup, and software changes.
Requirements for this role include:
- A technical college-level degree and relevant experience in the process industry.
- Good communication skills and proficiency in English (written and spoken).
- Availability to work non-office hours and perform call-out services, if applicable.
- Open to working offshore, if necessary.
- A valid driving license for a car.
Preferred qualifications that set you apart include:
- Product knowledge will be considered a plus.
- A degree or equivalent experience in engineering (mechanical/electrical, computer science, or control systems).
We offer a competitive compensation package that matches your qualifications and professional experience. Our flexible work-from-home policy allows you to personalize your work-life mix. We also provide an attractive compensation package that matches your qualifications and professional experience.
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