System Engineer for Customer Experience Consulting
Vor 5 Tagen
We are seeking a highly skilled System Engineer for Customer Experience Consulting to join our team at Tietoevry Create. As a key member of our project teams, you will be responsible for implementing complex contact center solutions using cloud technologies.
Key Responsibilities- Support our local and international project teams with cloud-based contact center solutions
- Act as a system engineer to implement and configure cloud solutions
- Collaborate with consultants to build understanding of customer business and anticipate customer needs
- Discover alternative solutions that drive customer success
- Sustaining interest in contact center solutions like Genesys Cloud, Parloa, or Novominda
- Broad technical understanding of databases, web services, and cloud systems
- Capability of configuration and scripting (lightweight development skills a plus)
- Ability to engineer and consult on complex solutions
- Knowledge of German language (C1 level)
- Experience in contact center area a plus
- Proactive and open-minded with a willingness to challenge the status quo
- Take ownership of results and delivered quality
- Passionately drive execution to add customer value
- Enjoy learning new things and working in a dynamic team
- Professional growth and meaningful projects
- Open culture and outstanding work-life balance
- Flexible hybrid work model
- Benefits like laptop and smartphone for private use, health programs, team events, and more
We believe in the power of diversity, equity, and inclusion and encourage applicants from all backgrounds to join our team. If you are passionate about customer experience and have the skills to match, we look forward to your application.
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Wien, Wien, Österreich Tietoevry VollzeitAbout the RoleWe are seeking a highly skilled System Engineer to join our Customer Experience Consulting team at Tietoevry. As a System Engineer, you will play a crucial role in designing and implementing cloud-based contact center solutions for our clients.Key ResponsibilitiesSupport local and international project teams with complex contact center...
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