Senior Technical Account Manager, German Speaking

vor 4 Wochen

Wien, Wien, Österreich Dynatrace Austria GmbH Vollzeit
About the Role

As a Senior Technical Account Manager at Dynatrace Austria GmbH, you will be responsible for serving our customers and being a shining example of our Core Values. You will triage, diagnose, and provide solutions to complex configuration issues with Dynatrace solutions and non-Dynatrace integrations. You will strategize on the overall technical objectives and long-term goals of the team, provide advice and guidance as the subject matter expert, and be the customer's advocate by knowing their goals and use cases. You will also provide web-based training to user groups to support organizational adoption and undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes.

About You

We are looking for a highly skilled and experienced Technical Account Manager who is fluent in German and has a strong technical understanding of Dynatrace products and services. You will have a Bachelor's degree in Computer Science, Information Technology, or equivalent work experience, and at least 4 years of experience working with large enterprise customers, including executive leadership. You will have demonstrated ability in leadership, mentorship, and organizational behavior, and a track record of going above and beyond for your team and customers. You will also have exceptional English and German written and verbal communications skills, as well as organizational and teamwork skills, and the ability to act fast and responsibly.

What We Offer

We offer a competitive compensation package, a dynamic and innovative work environment, and opportunities for professional growth and development. You will have the chance to work with a talented team of experts, and to make a real impact on our customers' success. We are an equal opportunity employer and welcome applications from diverse candidates.

How to Apply

If you are a motivated and experienced Technical Account Manager who is passionate about delivering exceptional customer service and technical expertise, please submit your application. We look forward to hearing from you

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