Global Process Innovation Lead for Digital Sales and Claim Management

Vor 6 Tagen


Bergheim, Österreich PALFINGER AG Vollzeit

About the Role:

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We are seeking a highly skilled Global Process Innovation Lead to join our team at PALFINGER AG. This is an exciting opportunity to leverage your expertise in process management, digital sales, and claim management to drive innovation and excellence across our organization.

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Your Responsibilities:

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  • Analyze, define, standardize, and document innovative global processes in the area of Digital Sales of Services and Claim Management.
  • Design and maintain engaging process documentation (BPMN) and training materials, as well as conduct process implementation tasks and training for our subsidiaries on-site.
  • Evaluate and prioritize various requirements in the service areas and implement them seamlessly in collaboration with internal teams and external partners.
  • Coordinate and support our process expert group, as well as collaborate closely with the Process Owner and the Senior Process & Data Manager to develop and implement effective process strategies.


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