Global Process Innovation Expert
vor 21 Stunden
Job Description:
At PALFINGER AG, we are seeking a highly skilled Global Process Innovation Expert to join our team. As a key member of our process expert group, you will play a crucial role in designing and implementing innovative global processes that drive business growth and improvement.
Responsibilities- Analyze, define, standardize, and document innovative global processes in the area of Digital Sales of Services and Claim Management
- Design and maintain engaging process documentation (BPMN) and training materials, as well as conduct process implementation tasks and training for our subsidiaries on-site
- Evaluate and prioritize various requirements in the service areas and seamlessly implement them in collaboration with internal teams and external partners
- Coordinate and support our process expert group, as well as close collaboration with the Process Owner and the Senior Process & Data Manager to develop and implement effective process strategies
- Define and monitor essential KPIs to provide valuable insights that contribute to troubleshooting and performance optimization in our service units
Requirements:
We are looking for a candidate with:
- Completed technical or commercial education (HTL, FH, TU or comparable)
- Experience in service processes - process management experience beneficial, particularly in digital sales of services or claim management
- Analytical and conceptual thinking skills, able to implement processes and standards
- A personality that thrives in cross-functional teams and diverse cultural settings
- Fluent in English, German is a plus
What We Offer:
- Life balance through flexible working hours and freedom to organize your work
- Performance-related compensation
- Career and personal development opportunities in an international company
- Voluntary social benefits through our company's health management program PALfit
- Job ticket
- Minimum yearly gross salary according to Austrian metal industry collective agreement is EUR 52,197.04 based on full-time employment, with market-conform overpayment according to experience and qualification.
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Bergheim, Österreich PALFINGER AG VollzeitAbout the Role:">We are seeking a highly skilled Global Process Innovation Lead to join our team at PALFINGER AG. This is an exciting opportunity to leverage your expertise in process management, digital sales, and claim management to drive innovation and excellence across our organization.">Your Responsibilities:">Analyze, define, standardize, and document...
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