Senior Experience Strategist
vor 2 Wochen
Dynatrace Austria GmbH exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
We are a one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Salary
The estimated salary for this role is €80,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualification and experience.
Job Description
In this pivotal role, you will lead and shape our solutions experience for exposing customer value. You will drive the solution experience for a product-led software company for its major product areas.
You will develop and implement strategies to ensure an outstanding end-to-end solution experience to increase the customers' value and drive business results.
- You will apply customer- and user-centric thinking to define the target audience, use cases, needs, and pain points.
- You will gain a deep understanding of customer expectations through effective collaboration, user research, and analysis of customer feedback.
Required Skills and Qualifications
To succeed in this role, you will need:
- 5+ years of product management experience in a software product environment or/and 5+ years of experience in user experience leadership function.
- A strong knowledge of UX/CX including customer journeys, personas, use case development, market, business, and competitive analysis.
- Experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders.
Benefits
We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. You will have the opportunity to improve in-product experiences to support growth initiatives for upselling and cross-selling within and across solutions.
We believe that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to join our team.
At Dynatrace Austria GmbH, we foster innovation, enable creative collaboration, and allow you to grow. We are a truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.
Others
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned.
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