Luxury Front Office Manager Position in Vienna

vor 1 Monat


Wien, Wien, Österreich Marriott International Vollzeit

The Ritz-Carlton, Vienna is seeking a skilled and experienced professional to join their team as an Assistant Front Office Manager. As the premier provider of luxury experiences worldwide, The Ritz-Carlton Ladies and Gentlemen are dedicated to creating exceptional moments for their guests.

As part of this global mission, you will be responsible for ensuring the smooth operation of the front office area, including the front desk, guest services, concierge, guest relations, and call center. You will work closely with the Front Office Manager to provide seamless service and create personalized experiences for our guests.

Responsibilities:
  • Evaluate and implement efficient front office processes to ensure excellent service delivery
  • Cooperate with other departments to achieve common goals and objectives
  • Develop and execute strategies to improve customer satisfaction and loyalty
  • Maintain accurate records and reports to support decision-making

Skills and Qualifications:

We are looking for candidates with a strong background in hospitality and front office management, who possess excellent communication and interpersonal skills. Your ability to lead and motivate a team will be essential in achieving our high standards of service excellence.

Salary: 50,000 - 65,000 EUR per annum

Benefits:

  • An attractive salary and benefits package
  • Opportunities for career growth and development within Marriott International
  • A dynamic and supportive work environment
  • Comprehensive training and mentoring program

About Us:

The Ritz-Carlton, Vienna is part of the world's largest hotel chain, Marriott International. We are committed to providing exceptional service and creating memorable experiences for our guests. Our hotel offers a range of luxurious amenities and services, including fine dining, fitness facilities, and upscale accommodations.



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