Sales Floor Leader and Customer Experience Expert
Vor 3 Tagen
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands.
The iconic Abercrombie & Fitch brand was born in 1892 with the aim of making every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids' eyes, where play is life and every day is an opportunity to be anything and better anything.
The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks offers intimates, loungewear, and sleepwear designed to invite everyone to embrace who they are underneath it all. Social Tourist is the creative vision of Hollister and social media personalities, Dixie and Charli D'Amelio, offering trend-forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
As a Sales Floor Leader and Customer Experience Expert, you will help drive the business forward through leadership and ensure a differentiated customer experience. You will be assertive, analytical, and trustworthy as a leader of a multi-million dollar business, utilizing applied learning to evolve as a business leader and improve store results.
Key Responsibilities
- Training and Development
- Customer Experience
- Communication
- Store Presentation and Sales Floor Supervision
- Asset Protection
- Policies and Procedures Adherence
Requirements and Qualifications
- At least one year of experience in retail required
- Fluent in English and German
- Self-motivated and problem-solving mindset
- Awareness of inclusion and diversity
- Team player
- Innate energy
- Strong interpersonal and communication skills
- Goal-oriented work ethic
We Offer
A competitive salary range of €29,530 annually, paid time off, and a quarterly incentive bonus program to reward your commitment to driving our global business forward. We also provide opportunities for career advancement, training and development, and a merchandise discount. As an equal opportunity employer, we celebrate individuals for being themselves and welcome applications from diverse backgrounds.
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