Product Management Lead

vor 1 Monat

Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

About the Role

Dynatrace Austria GmbH is seeking an experienced Product Management Lead to drive the development and growth of our software solutions. In this pivotal role, you will leverage your strong UX/CX expertise, product management skills, and technical understanding to shape and define our solution experience, ensuring our customers receive unmatched value at every touchpoint with our platform.

Key Responsibilities

  • Lead and shape the solutions experience for exposing customer value, driving the solution experience for a product-led software company for its major product areas.
  • Develop and implement strategies to ensure an outstanding end-to-end solution experience, increasing customers' value and driving business results.
  • Apply customer- and user-centric thinking to define the target audience, use cases, needs, and pain points, gaining a deep understanding of customer expectations through effective collaboration, user research, and analysis of customer feedback.
  • Define and lead end-to-end customer journeys and workflows, collaborating hands-on with the Dynatrace Team to create an outstanding product experience.
  • Contribute to product roadmap planning, optimizing new product deliverables in alignment with the product strategy to boost adoption and retention, ensuring the solution delivers engaging end-to-end user journeys that are intuitive, easy to use, and highlight the value of the area.
  • Drive strategies for boosting early adoption, leveraging internal customers, self-adoption of the product, and co-shaping value and differentiation hypothesis of new product opportunities.
  • Establish workflows for collecting and analyzing qualitative and quantitative product usage, collaborating with the growth department to continuously enhance and refine the user experience, ensuring the product evolves in response to changing user needs and market dynamics.

Requirements

  • 5+ years of product management experience in a software product environment or user experience leadership function.
  • Strong knowledge of UX/CX, including customer journeys, personas, use case development, market, business, and competitive analysis.
  • Experience collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders.
  • Proactive and hands-on personality with a high drive and dynamic mindset.
  • Strong interest in and understanding of technical topics such as software intelligence, cloud technologies, artificial intelligence, application security, and SaaS software.

What We Offer

Dynatrace believes that potential is defined by more than qualifications or background. We welcome applicants with diverse backgrounds, talents, values, ideas, and expertise, recognizing that these qualities make our global team stronger and more seasoned.

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