Hotel Operations Director
vor 1 Tag
We are thrilled to partner with a leading hotel group to find a talented General Manager to lead their team.
About the Role
- Leadership Accountability: Oversee all hotel operations, ensuring exceptional service standards and profitability, with a hands-on leadership approach.
- Experience: Proven track record managing a hotel, ideally at an upscale level, with a focus on customer service in a competitive market.
- Team Management: Lead, motivate, and develop staff, ensuring a positive, harmonious work environment and staff well-being.
- Operational Oversight: Manage all departments, with a key focus on repositioning the hotel. Prior experience across operational areas and several years as a General Manager is beneficial.
- Profit Maximisation: Drive sales, optimise revenue, and seize strategic growth opportunities while ensuring an outstanding guest experience.
- Dynamic Commercial: Strong understanding of sales and marketing strategies to elevate the hotel's market position.
- Collaborative: Engage effectively with management and ownership, providing high-quality business insights.
- Networking: Build strong relationships across the industry, promoting the hotel locally and internationally.
Your Key Focus Points
- Repositioning the Hotel: Lead the strategic repositioning of the hotel post-refurbishment to establish it as a premier destination within the local market, enhancing its brand presence and attracting a diverse clientele.
- Revenue Growth: Maximise revenue across all key areas - Food Beverage, Spa, Leisure, and Rooms. Lead strategic monthly reviews and stay ahead of market trends.
- Operational Excellence: Ensure top-level service and brand standards, conducting regular audits for safety, cleanliness, and maintenance.
- Team Development: Foster a performance-driven culture, ensuring staff development, performance reviews, and compliance with company policies.
- Financial Management: Prepare and manage budgets, control costs, and optimise profitability through careful planning and forecasting.
- Health Safety: Ensure compliance with all safety regulations, fire protocols, and food policies while maintaining up-to-date training and risk assessments.
- Requirements
- Bachelor's or Master's in Hotel Management or related field preferred.
- Minimum of five years' hotel experience, with at least three in a senior management role.
- Proven leadership, people management, and financial acumen in the hospitality industry.
- Fluent in English with excellent communication and organisational skills.
- Positive, outgoing leader with a commitment to operational excellence.
- Strong problem-solving skills and the ability to thrive under pressure.
- This job role requires you to have the right to work in the European Union (EU).
What We Offer
An excellent work environment within a leading hotel group. The salary package depends on previous experiences gained and starts from 75,000 EUR base salary plus bonus and benefits.
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