Health Information Coordinator
vor 2 Monaten
Job Summary
The Registration Clerk is a key member of the Health Information Services team at Southern Health-Santé Sud. This role is responsible for ensuring the accurate and efficient collection of patient information during the registration process, adhering to provincial best practices.
Key Responsibilities
- Collect and verify patient information, ensuring accuracy and completeness
- Provide exceptional customer service and maintain a professional demeanor
- Communicate effectively with patients, staff, and other stakeholders
- Work collaboratively with the Registration Services Coordinator to ensure seamless registration processes
- Maintain confidentiality and handle sensitive information with discretion
- Exercise independent judgment and initiative in determining work priorities and methods
- Contribute to a positive and respectful work environment
Qualifications
- Grade 12 education or equivalent
- Completion of a recognized Medical Office Assistant Program
- Completion of a recognized Medical Terminology course
- Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system
- Recent clerical and customer service experience
- Knowledge of the Personal Health Information Act (PHIA) and other healthcare-related legislation
- Proficiency in Microsoft Office applications and email
- Accurate keyboarding/typing skills of 40 wpm
- Demonstrated knowledge of electronic health records
- Demonstrated ability to provide a high level of attention to detail and accuracy
- Demonstrated ability to work in a fast-paced and changing environment
- Demonstrated approachable and welcoming demeanor
- Demonstrated written and oral communication skills
- Demonstrated organizational, decision-making, and problem-solving skills
- Demonstrated ability to display independent judgment
- Demonstrated ability to respect and promote a culturally diverse population
- Demonstrated ability to prioritize in a changing environment
- Demonstrated ability to build and maintain professional working relationships
- Demonstrated ability to work in a team as well as independently
- Proficiency in both official languages is essential for target and designated bilingual positions
- Demonstrated ability to meet the physical and mental demands of the job
- Demonstrated ability to respect confidentiality, including paper, electronic formats, and other mediums
- Good work and attendance record
Conditions of Employment
- Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00
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