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Warehouse Automation Support Specialist
vor 2 Monaten
#Your Mission
As a vital member of our dedicated support team, you will play a crucial role in ensuring the seamless functionality of highly automated logistics centers across the globe. You will quickly become acquainted with advanced software systems, particularly SAP EWM (Extended Warehouse Management).
To assist you in this initial endeavor, you will undergo a comprehensive onboarding process and be paired with a mentor who will guide you professionally and help you integrate into your team. Following your training, your main responsibility will be to maintain the operations of our esteemed clients' warehouses and to troubleshoot any disruptions that may arise. When new clients are onboarded, you will collaborate with our project teams that have crafted the customer solutions, conducting tests during the ramp-up phase and familiarizing yourself with the onsite processes in the warehouse. This preparation will ensure you are optimally equipped for your future support responsibilities. Additionally, you will be tasked with creating and updating documentation for IT and logistics processes, ensuring that all information remains current. Your effective solutions will guarantee that our clients' inventory is consistently stocked and that online orders are fulfilled promptly.#You Are Knapp
You possess a foundational education in IT (HTL, HAK, IT-LAP, or a university degree) and have a solid general understanding of information technology. You prefer to work autonomously but are not hesitant to seek assistance from colleagues when necessary. You exhibit confidence and can effectively communicate your solutions to clients. You take initiative in diagnosing issues and proactively act in the best interest of the customer. You have a passion for learning and are keen on exploring new technologies (e.g., SAP). You are comfortable communicating with us and our international clients in English or German (language proficiency at B2 level). You are open to travel, with a willingness to travel 50% in the first year (25% thereafter).#We Are Knapp
With us, you will become a logistics expert in SAP across various industries worldwide, including pharmaceuticals, healthcare, food, and fashion. We provide a supportive environment with a culture of respect, flat hierarchies, and a secure future. We offer flexible working hours and remote work options, as we value your time. Your salary will be determined based on your prior professional experience, skills, and dedication, with a minimum salary according to the collective agreement starting at 3,077.00 € gross per month.
