Incident Response Leader
vor 1 Monat
Are you passionate about delivering exceptional reliability and shaping incident response for our customers? We are strengthening our incident management team at Dynatrace Austria GmbH, and we're looking for a skilled Incident Response Leader to join our team.
About the RoleAs a Senior Incident Commander, you will be at the helm, managing incidents and leading the way to ensure best-in-class reliability. Your role will involve:
- Prepare for Effective Incident Response: Develop and maintain incident response protocols, ensuring our teams are trained and ready for critical incidents.
- Navigate Critical Incidents with Success: Manage high-severity incidents, leading temporary response teams to ensure timely resolution and minimal business impact.
- Continuously Learn and Improve: Lead blameless postmortem sessions, reviewing incident response and resilience, and tracking execution of improvement actions.
- Stakeholder Communication: Maintain a holistic view of production status and communicate updates to internal stakeholders and customers.
We're looking for an experienced incident management professional with a strong technical background, excellent communication skills, and the ability to work in a fast-paced, dynamic environment. If you're passionate about delivering exceptional reliability and shaping incident response, we invite you to apply
About DynatraceDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. We're a one-product software company creating real value for the largest enterprises and millions of end customers globally. Join us in shaping the future of digital experiences
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