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Reservations Coordinator

vor 1 Monat


Wien, Wien, Österreich Marriott International Vollzeit

At Marriott International, we're looking for a talented individual to join our team as a Reservations Agent. As a key member of our hotel's front desk team, you will be responsible for ensuring the best possible service for our international guests.

Your Key Responsibilities:

  • Accurately accept and process reservations
  • Provide exceptional customer service to guests and customers via phone
  • Enter reservations into our reservation system, MARSHA
  • Work diligently to meet high standards of quality and attention to detail
  • Proficiently use MS Office programs to manage reservations and guest information

Your Ideal Qualifications:

  • Previous experience in the upscale hotel industry, preferably in a front desk or reservations role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and maintain a high level of productivity
  • Fluency in German and English, both spoken and written
  • Familiarity with software OPERA and MS Office
  • Knowledge of MARSHA is a plus

What We Offer:

  • A competitive salary and benefits package
  • A collaborative and dynamic work environment
  • Ongoing training and development opportunities
  • Meals in our employee dining room
  • Discounts on hotel rooms, gift shop items, food, and beverage
  • Recognition programs

At Marriott International, we're committed to providing exceptional service to our guests. If you're a motivated and detail-oriented individual who is passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.