Aktuelle Jobs im Zusammenhang mit Account Manager - Wien, Wien - RoomRaccoon

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Account Manager

vor 2 Monaten


Wien, Wien, Österreich RoomRaccoon Vollzeit
About the Role

RoomRaccoon is a pioneering property management platform that is revolutionizing the hospitality industry. We empower independent hotels with cutting-edge technology solutions, driving their success and shaping the future of hospitality. As an Account Executive, you will play a pivotal role in transforming hotel operations and guest experiences across Austria.

We are seeking individuals who can:

  • Empower Independent Hotels: Leverage RoomRaccoon's innovative technology to drive success stories in the hospitality industry.
  • Shape the Future of Hospitality: Contribute to the development and implementation of solutions that meet the evolving needs of the industry.
  • Build Meaningful Relationships: Establish and nurture partnerships with independent hoteliers, gaining insights from their unique experiences.
  • Challenge and Innovate: Serve as a strategic advisor to our clients, customizing solutions to drive operational excellence and exceed expectations.
Key Responsibilities

As an Account Executive, your key responsibilities will include:

  • Following up on demonstration requests and other marketing-qualified leads.
  • Managing the full sales cycle, from lead generation to closing deals.
  • Identifying prospect decision-makers, uncovering critical business issues, and stimulating interest.
  • Scheduling demonstrations and making and tracking activities.
  • Ensuring a smooth handoff to Implementations upon closing.
  • Maintaining CRM data integrity.
  • Enriching our Inbound marketing activities with local market and cultural insights.
  • Staying current on industry issues and trends, as well as competitive offerings.
  • May be required to prospect in-person locally and/or travel.
Requirements

To succeed in this role, you will need to possess:

  • Compelling Communication Skills: You will captivate audiences, tailor your presentations to meet specific needs, and foster trust through clarity and confidence.
  • Strategic Thinking: You will excel at analyzing data, identifying opportunities, and developing effective sales strategies.
  • Results-Driven Mindset: You will consistently exceed targets, driven by a blend of passion and competitive spirit.
  • Proactive Problem-Solving: You will anticipate needs, propose solutions proactively, and take the initiative in challenging situations.
  • Adaptability and Agility: You will thrive in dynamic environments and adjust readily to complex and changing scenarios.
  • Empathetic Listening: You will actively listen to understand customer needs and build genuine rapport.
  • Product and Industry Expertise: You will possess deep knowledge of the hospitality industry and convey value propositions with clarity.
  • Resilience and Persistence: You will bounce back from setbacks and demonstrate an unwavering commitment to your goals.

Qualifications

  • 5+ years of experience in sales, preferably within the hospitality or technology sectors.
  • Extensive knowledge of the hospitality industry, especially independent hotel operations.
  • Bachelor's degree in Business, Hospitality Management, or a related field is preferred.
Benefits

As a valued member of our team, you will enjoy:

  • Loyalty Programme (Equity)
  • Role-Specific Benefits:
  • Commission | OTE for sales-related roles
  • Department Incentive Bonuses
  • Training and Development:
  • Formal Training
  • Annual Hotel Experience
  • Employee Referral Campaign
  • Friday Drinks and Lunches for in-house Raccoons
  • Quarterly Office Massages
  • Birthday Lunch

About Us:

RoomRaccoon is a dynamic and fast-growing tech company that is revolutionizing the hospitality industry. We empower hoteliers to run their properties more effectively, and our innovative solutions have earned us recognition as the world's best Hotel Management System for two consecutive years. Our team of over 110 professionals is dedicated to helping RoomRaccoon achieve its mission of becoming the world's number one hotel management system.

Our CEO and Co-Founder, Tijmen van Dijl, has stated, "It's an exciting time to join RoomRaccoon. Through innovation, we have been able to enter many different markets and grow our international team of professionals who are dedicated to helping RoomRaccoon with its mission."

The hotel industry is at the heart of the RoomRaccoon story. Our Founder, Nadja Buckenberger, faced many challenges when she opened the doors of the Bliss Boutique Hotel in Breda in 2014. She couldn't find a single affordable solution to manage all aspects of her property. That's when she decided to join forces with her partner, tech entrepreneur Tymen van Dyl, to create one that could.

In 2016, Tymen began building software that would solve Nadja's three central pain points by combining a Property Management System (PMS) with a channel manager and booking engine – a technological feat. The software worked wonders for the Bliss Hotel and piqued the interest of other regional hotels.

We officially launched in January 2017, and six months later, we had over 100 hotels on board. Today, RoomRaccoon is the world's most complete HMS for independent accommodations with 10 – 100 rooms.