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Project Manager, Customer Experience Leader

vor 2 Monaten


Innsbruck, Tirol, Österreich MED-EL Vollzeit
About the Role

We are seeking a highly skilled Project Manager to lead our Customer Portal project. As a key member of our team, you will be responsible for collaborating with product owners, stakeholders, and cross-functional software teams to execute projects aligned with business objectives.

Key Responsibilities
  • Project Execution: Collaborate with product owners and stakeholders to define project scope, goals, and deliverables.
  • Team Collaboration: Facilitate effective communication and coordination within the product team, ensuring clear goals and responsibilities.
  • Progress Tracking: Track and lead project progresses, milestones, and deliverables, providing regular stakeholder updates and reports.
  • Compliance and Governance: Ensure compliance with organizational policies, procedures, and regulatory requirements, following industry standards and governance frameworks.
Requirements
  • Education: Bachelors' degree or higher degree in Computer Science, Business Administration, or a relevant field.
  • Technical Knowledge: Profound technical knowledge in web technologies (.NET, APIs, Headless CMS, Cloud) with a strong focus on customer experience.
  • Communication and Facilitation: Excellent communication and facilitation skills for seamless teamwork and stakeholder engagement.
  • Judgement and Decision-Making: Sound judgement to address risks, remove obstacles, and make timely decisions.
  • Adaptability and Productivity: Ability to embrace change, optimize processes, and enhance team productivity.
What We Offer
  • Central Location: Our office is conveniently located in a central area.
  • Further Training: We offer opportunities for further training and professional development.
  • International Environment: Our company has an international environment with diverse teams and projects.
  • Language Courses: We provide language courses to support your professional growth.
  • Onboarding: Our onboarding process ensures a smooth transition into the company.
  • Workplace Well-Being: We prioritize workplace well-being and offer a supportive environment.
Compensation and Benefits

Annual gross salary from € 48,760.78, based on professional qualification and experience.