Technical Support Engineer
vor 15 Stunden
Company Overview
SAP is a global leader in enterprise software solutions, serving over 400,000 customers worldwide. Our mission is to help businesses run better by providing innovative solutions that enable effective collaboration, data-driven insights, and efficient operations.
Job Description
We are seeking a highly motivated and technically skilled Technical Support Engineer to join our Global Solutions team. As a key member of our team, you will be responsible for providing exceptional technical support to customers, troubleshooting complex issues, and collaborating with internal teams to deliver first-class solutions.
Key Responsibilities
- Provide technical assistance to customers via phone, email, and ticketing systems
- Troubleshoot and resolve complex technical issues related to SAP software and applications
- Collaborate with internal teams, including development, sales, and marketing, to deliver solutions that meet customer needs
- Stay up-to-date with the latest SAP software and application releases, and provide training and support to customers on new features and functionality
Requirements
- Student (f/m/d) currently enrolled at a university or a university of applied sciences
- Preferred fields of study: STEM (Science, Technology, Engineering, Mathematics) or having an interest in programming and solving technical issues
- Computer skills: any programming language (ABAP is a plus)
- Language skills: proficient in German and English
- Soft skills: team-player, self-organized, persistent in tasks, customer-oriented, analytical and problem-solving skills
Location and Salary
Location: Vienna, Austria
Estimated salary: €24,000 - €30,000 per year, depending on experience and qualifications
Additional Benefits
We offer a highly collaborative and dynamic work environment, with opportunities for professional growth and development. Our benefits package includes a minimum of €23,996 per month (full-time), as well as additional benefits such as health insurance, pension plan, and paid time off.
How to Apply
To apply for this exciting opportunity, please submit your application documents, including a cover letter, resume, and transcripts, to the SAP Careers website.
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