Technical Support Specialist
vor 1 Woche
We are seeking a highly skilled Technical Support Specialist to join our team at D-ploy. As an IT Field Service Technician, you will be responsible for providing timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.
Key responsibilities include installing, configuring, and maintaining computer systems, software, and networks, as well as diagnosing and resolving technical issues to ensure minimal downtime for clients. Delivering exceptional customer service and building strong client relationships is crucial in this role.
A strong knowledge of Windows and Mac OS, networking protocols, and common software applications is essential. Relevant certifications, such as CompTIA A+, Microsoft Certified Professional, are a plus. Fluency in German and English is required.
Responsibilities:
- Provide timely and efficient onsite technical support to clients.
- Install, configure, and maintain computer systems, software, and networks.
- Diagnose and resolve technical issues.
- Deliver exceptional customer service.
Requirements:
- Proven experience in an IT support role.
- Strong knowledge of Windows and Mac OS, networking protocols, and common software applications.
- Relevant certifications are a plus.
- Fluency in German and English.
Benefits:
- Broad range of activities, tasks, and projects.
- Flexible working conditions.
- Vouchers and referral program.
- Friendly and international working environment.
- Company-sponsored events.
At D-ploy, we offer a dynamic and growing international organization where you can develop your skills and advance your career. If you are a motivated and solution-oriented individual, apply now to become part of our team.
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