SAP Product Support Engineer
vor 1 Monat
SAP is a global leader in enterprise software and services, and we are currently seeking a talented Technical Support Professional to join our team in Vienna, Austria.
This exciting opportunity will give you the chance to work with our cutting-edge technology and provide top-notch support to our global customer base.
Main Responsibilities:
- Provide functional and technical support to our customers worldwide
- Perform root cause analysis and report errors to the SAP Development organization
- Liaise with development and field teams to identify application errors and missing product functionalities
- Analyze incidents, perform in-depth troubleshooting to identify and solve complex technical issues
- Document solutions to known issues and consulting questions to be posted to both internal and external knowledge bases
Requirements:
- Currently enrolled student at a university or a university of applied sciences
- Student / Graduate in Computer Engineering or Telecommunication Engineering (other Technology or Scientific degrees will be also considered)
- Spoken and written German and English language skills are required
- Customer and quality focus
- Open and professional communication style
- Fast learner with IT affinity
- Excellent analytical and problem-solving skills
- Basic understanding of programming languages
What We Offer:
- A highly client-focused and fast-paced environment
- Continuous training to ensure a smooth start and a career development in the SAP Support Engineer role
- A fun and supportive team, always at hand to help with your career development
Additional Information:
As an attractive employer, we offer a salary based on the current 'Kollektivvertrag für Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik', a minimum of 2396€ gross/month/full time, in addition to generous additional benefits.
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
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