Database Support Specialist

vor 1 Woche


Wien, Wien, Österreich SAP Vollzeit

About the Role

SAP is seeking a highly skilled Database Support Specialist to join our team. As a Support Associate, you will work in a technically challenging and rewarding environment, supporting our customers across a variety of mediums. This role would suit candidates with a diverse and varied skillset.

Key Responsibilities

  • Provide professional and courteous technical support for SAP HANA Database
  • Analyze incidents, research solutions, and provide solid answers
  • Troubleshoot complex problems and provide the best available solution or workaround within agreed service levels
  • Document technical solutions via the SAP Knowledge Management Strategy
  • Collaborate with fellow support colleagues and other internal organizations to provide superior customer service

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, or a related field
  • Fluency in German and English to a business standard
  • Solid understanding of database technologies
  • Analytical outlook with good aptitude for problem-solving
  • Teamwork mindset


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