Technical Solutions Specialist
Vor 4 Tagen
Cytiva: Accelerating Real-Life Impact in Life Sciences
At Cytiva, we're dedicated to providing new solutions that transform human health. Our customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
The Regional Repair Center Engineer (d/f/m) plays a crucial role in enhancing customer satisfaction by employing effective communication and continuous improvement initiatives to maintain and exceed company standards. This encompasses contributing to sales and service growth.
This position reports to the Regional Repair Center Manager and is part of the Equipment Services Organisation located in various regions. The successful candidate will be responsible for:
Repair, Preventative Maintenance, and Calibration of Cytiva equipment
Effective organisation – including Work Orders, Parts Orders and Sales Initiatives
Maintain direct communication with customers, driving customer satisfaction
Handle shipments/collections to both EU and export countries
To succeed in this role, you'll need:
HTL or Bachelor's Degree with focus on a technical discipline or similar experience
Technical support experience in a related field is beneficial
Fluent English language skills are mandatory, and German language skills are desirable
Cytiva offers a comprehensive package of benefits that add value to our associates' lives. Whether it's a healthcare program or paid time off, our programs contribute to life beyond the job. We're committed to diversity and inclusion, valuing the unique perspectives and attributes of our workforce, workplace, and markets served.
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