Solutions Specialist

vor 3 Wochen


Kremsmünster, Oberösterreich, Österreich Tracie Healthcare Solutions GmbH Vollzeit
About the Position

We are part of a transformation in healthcare, using digital solutions to enhance efficiency and patient safety in laboratory diagnostics. Our software is streamlining pre-analytical processes, improving sample collection, and reducing errors. Trusted by hospitals and labs across Europe, our technology is a vital part of everyday patient care.

Your Profile
  • A strong customer-centric mindset with a passion for direct B2B customer interactions.
  • At least two years of experience in a similar role (e.g., Technical Consultant, Application Specialist, IT Support, Implementation Engineer).
  • Experience with database management systems (preferably MS SQL).
  • Knowledge of HL7 API connectivity is a plus.
  • Excellent communication skills.
  • A structured, transparent, and solution-oriented approach to work.
  • Fluency in English and German; proficiency in French, Italian, or Spanish is a plus.
Key Responsibilities
  • Leading the deployment and configuration of our software solutions to meet clients' needs.
  • Collaborating closely with international colleagues and clients to develop and maintain implementation plans and project timelines.
  • Designing technical setups and workflows based on individual customer requirements.
  • Implementing our software, which includes installing, configuring, and integrating with third-party systems.
  • Taking full ownership of the technical aspects of client projects.
  • Providing continuous technical support and assistance to clients throughout their journey.
Why Us?
  • Impactful Work: Contribute to a software solution that significantly enhances laboratory diagnostics and patient care.
  • Dynamic Environment: Enjoy a diverse range of tasks and responsibility for projects from day one in an agile, flexible work setting.
  • Great Team: Join a passionate, purpose-driven team with a strong team spirit, connected to a global network of colleagues and healthcare professionals.
  • Growth Opportunities: Shape a corporate start-up with plenty of room for personal and professional growth.
  • Attractive Compensation: Benefit from competitive remuneration, including bonus incentives.
About Us

We believe in a world where healthcare professionals have more time to provide outstanding patient care by setting new standards in the diagnostic sampling process through our sustainable ecosystem.



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