SAP Product Support Engineer

vor 1 Tag


Wien, Wien, Österreich SAP AG Vollzeit
About the Role

We are seeking a highly motivated and detail-oriented SAP Product Support Engineer to join our team in Vienna. As a key member of our SAP Product Support team, you will provide functional and technical support to our customers worldwide, perform root cause analysis, and report errors to SAP Development organization.

Responsibilities
  • Provide functional and technical support to customers worldwide
  • Perform root cause analysis and report errors to SAP Development organization
  • Collaborate with cross-functional teams to resolve customer issues
  • Develop and maintain knowledge of SAP products and services
Requirements
  • Student/Graduate in Computer Engineering or Telecommunication Engineering (or other Technology or Scientific degrees)
  • Spoken and written German and English language skills
  • Customer and quality focus
  • Open and professional communication style
  • Fast learner with IT affinity
  • Excellent analytical and problem-solving skills
  • Basic understanding of programming languages
What We Offer

We offer a competitive salary based on the current 'Kollektivvertrag fur Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik', a minimum of 2396€ gross/month/full time, in addition to generous additional benefits.

We are proud to be an equal opportunity workplace and are an affirmative action employer. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team.



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