Technical Lead in CRM System Development

vor 1 Tag

Innsbruck, Tirol, Österreich MED-EL Medical Electronics Vollzeit
About Our Company
MED-EL Medical Electronics is a renowned leader in the development and manufacturing of innovative medical devices. With a global presence and a strong commitment to innovation, we offer exciting opportunities for talented professionals to join our team.

Job Summary
We are seeking a skilled Software Developer to join our team and contribute to the development of our Microsoft Dynamics 365 CRM system. The ideal candidate will have a solid understanding of CRM configuration and a proven track record of delivering successful projects.

Key Responsibilities
Developing, implementing, and maintaining the technical components of our Microsoft Dynamics 365 CRM system to support the organization's business processes
Configuring the CRM platform to meet business requirements, ensuring adherence to standard functionalities and best practices; integrate the CRM system with other business applications
Collaborating with the Product Owner to gather technical requirements and translate them into effective solutions
Monitoring and maintaining system performance to ensure high availability and performance, including troubleshooting and resolving technical issues
Collaborating with the Support Engineer to ensure smooth handover and support of CRM functionalities, and provide necessary technical documentation

Requirements
Bachelor's degree or higher in Computer Science, Information Systems, or a related field and/or more than 5 years of proven experience with Microsoft Dynamics 365
Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security configuration within standard functionalities
Experience with data integration tools and technique to connect CRM to other systems
Excellent problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
Excellent English skills, both written and spoken

What We Offer
A competitive salary and comprehensive benefits package
A dynamic work environment with opportunities for professional growth and development
A collaborative and supportive team culture

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