Technical Systems Specialist

vor 3 Wochen

Kundl, Tirol, Österreich Copeland Vollzeit

At Copeland, we are seeking a highly skilled Technical Systems Specialist to join our team. As a Technical Systems Specialist, you will be responsible for performing activities required for the installation, commissioning, start-up, and technical support of our systems at customer sites. You will be responsible for performing work according to our standards of safety and quality.

Key Responsibilities:

  • Perform control system maintenance tasks and performance evaluations.
  • Provide technical support to customers and be able to solve customer problems related to the process system.
  • Perform system acceptance tests, installation, commissioning, training, fault analysis, and rectification work at customer sites and installations.
  • Assist in design studies, hardware and software upgrades, and modifications.
  • Execute all work (repairs, installations, training, etc.) in accordance with guidelines and certifications and the requested job in the best way to meet customer's deadlines and expectations.
  • Be able and willing to perform emergency call-out services to provide customers with fast and efficient services.
  • Communicate issues concerning customer satisfaction or customer requests for our support to the responsible person in Service Management or Sales Management.
  • Grow the Systems Service business, especially service contracts, Guardian, and DeltaV Add on packages.
  • Assist in projects, system setup, and software changes.

Requirements:

  • Technical College level degree and relevant experience from the process industry such as Biotechnology/Pharmaceutical, Chemical, Oil & Gas, Refineries.
  • Good communications skills and proficient in English – written and spoken.
  • Availability to work non-office hours and perform call-out services, if applicable.
  • Open to work offshore, if necessary.
  • Driving license for car.

Preferred Qualifications:

  • Product Knowledge will be considered a plus.
  • Degree or equivalent experience in engineering (mechanical/electrical, computer science, or control systems).

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