ITSM Process Specialist

Vor 4 Tagen


Wien, Wien, Österreich Erste Digital GmbH Vollzeit
Company Overview

At Erste Digital GmbH, we are committed to delivering innovative and effective IT services that support the digital transformation of our organization. As a leading bank in Central and Eastern Europe, we recognize the importance of having a robust and reliable IT infrastructure that enables us to provide exceptional customer experiences.

We are seeking an experienced ITSM Process Expert to join our team and contribute to the development and implementation of best-in-class IT service management practices. This role will be responsible for driving process improvements, ensuring compliance with industry standards, and fostering collaboration across teams to achieve business objectives.


  • ITSM-Prozessmanagerin

    vor 4 Wochen


    Wien, Wien, Österreich Enter the digital world together with IQSOFT Vollzeit

    PORR AGITSM-Prozessmanager*inWir freuen uns auf deine Bewerbung online über karriere.porr.atDeine AufgabenDu bist verantwortlich für die strukturierte Dokumentation der ITSM-Prozesse.Die Prozessanalyse des Ist-Stands, Dokumentationen von Schwachstellen und die Identifikation von Verbesserungspotenzialen sind deine täglichen Aufgaben.Zu deinen Aufgaben...


  • Wien, Wien, Österreich Andritz Vollzeit

    Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.We...

  • Product Owner

    vor 4 Wochen


    Wien, Wien, Österreich Vienna Insurance Group AG Wiener Versicherung Gruppe Vollzeit

    Job DescriptionThe Product Owner plays a pivotal role in defining and driving the product vision for the ServiceNow ITSM module at VIG IT Digital Solutions GmbH, based in Vienna.Key Responsibilities:Define and communicate the product vision, roadmap, and objectives for the ServiceNow ITSM module.Gather and prioritize requirements while creating and...


  • Wien, Wien, Österreich Lufthansa Vollzeit

    Was uns inspiriert, sind die Menschen, mit denen wir arbeiten.AufgabenDu erstellst IT-Governance-Dokumentationen bzw. Richtlinien und Kennzahlen, führst Revisionen durch und trägst zur Weiterentwicklung bei.Du baust IT-Prozesse auf und implementierst sie, inklusive der Definition ihrer Anforderungen.Du berätst und schulst IT-Mitarbeiter*innen und...


  • Wien, Wien, Österreich Group Vollzeit

    ResponsibilitiesDefine and communicate the product vision, roadmap, and objectives for the ServiceNow ITSM moduleGather and prioritize requirements while creating and maintaining the product backlogCollaborate closely with developers, administrators, and ITSM teams to optimize and implement solutionsOversee system testing, quality assurance, and release...


  • Wien, Wien, Österreich Takeda Vollzeit

    Our Commitment to Excellence:Takeda is committed to delivering better health outcomes through innovative pharmaceutical solutions and best-in-class patient support programs. As a leader in the pharmaceutical industry, we recognize the importance of operational excellence in achieving our mission.This position plays a critical role in supporting our...


  • Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    We're seeking a seasoned IT Change Manager to join our Service Management and Controls team at Erste Digital GmbH. In this role, you'll be responsible for executing structured planning, considering process improvements, and supporting their implementation according to the latest ITIL frameworks.What You'll DoPlan and execute IT changes to meet business...


  • Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    At Erste Digital GmbH, we're shaping the digital future of banking and creating a better financial life for millions. As an IT Change Manager, you'll play a vital role in ensuring our IT operations run smoothly and efficiently.Job DescriptionWe're seeking a skilled professional to lead our Service Management and Controls team in implementing effective change...


  • Wien, Wien, Österreich Servicenow Vollzeit

    Servicenow's vision is to make the world work better for everyone. We believe that technology should enable businesses to find smarter, faster, and better ways to work. As a member of our Solution Consulting team, you will have the opportunity to support [Employee Experience, Customer Workflow, ITX] Solution Sales and guide revenue for all of our products....


  • Wien, Wien, Österreich Takeda Vollzeit

    About the Role:The Head of Process Improvement and Stewardship is a pivotal role responsible for driving scientific and technical development, managing processes in purification, formulation, filling, and finishing. This position plays a crucial part in supporting Takeda's mission by optimizing manufacturing processes and ensuring the highest standards of...


  • Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    Job DescriptionThe ITSM Process Expert will play a critical role in shaping our IT service management strategy and roadmap. Key responsibilities will include:Developing and implementing process improvement initiatives to enhance IT service delivery and qualityCollaborating with cross-functional teams to ensure alignment with business objectives and...


  • Wien, Wien, Österreich Servicenow Vollzeit

    At Servicenow, we are committed to helping our customers succeed in today's digital economy. As a Technical Sales Specialist, you will play a critical role in supporting [Employee Experience, Customer Workflow, ITX] Solution Sales and guiding revenue for all of our products. Your main responsibilities will include assisting sales personnel in qualifying...

  • Process Engineer

    vor 4 Wochen


    Wien, Wien, Österreich Takeda Vollzeit

    Process Engineer (w/m/d) HybridBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the...


  • Wien, Wien, Österreich at Vollzeit

    Senior ServiceNow Developer - ITSM/ITOM/SPM/HRSDLocation: Perth, CBDThe Company: Global IT Consultancy CompanyEmployment: Full-Time PermanentThe CompanyA global technology consultancy who has a portfolio of resources projects in Australia. As a result of supporting these projects, we are looking for a Senior ServiceNow Developer to join the team.Your...


  • Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    As an IT Change Manager at Erste Digital GmbH, you'll contribute to the development of our digital banking platform by implementing efficient change management processes. We're looking for someone with a passion for innovation, strong problem-solving skills, and experience in IT Service Management.Key ResponsibilitiesExecute structured planning and precise...


  • Wien, Wien, Österreich PORR Group Vollzeit

    PORR AGSenior Process Manager*inWir freuen uns auf deine Bewerbung online über karriere.porr.atDeine AufgabenAktive Mitarbeit in strategischen, konzernweiten Projekten der GruppeDokumentation und Analyse bestehender ProzessabläufeKonzeptionelle Entwicklung und Erarbeitung von Lösungen zur Optimierung von Strukturen und AbläufenBeratung der Fachbereiche...

  • CMDB Expertin

    vor 1 Woche


    Wien, Wien, Österreich Wiener Stadtwerke GmbH Vollzeit

    CMDB Expert*inWienIT ist der digitale Backbone der Wiener Stadtwerke-Gruppe. Ob IT-Pionierarbeit, Personalprozesse oder Print-Jobs: Wir digitalisieren die, die Wien zur l(i)ebenswertesten Stadt der Welt machen. Mit smarten Services halten wir die Dinge im Hintergrund am Laufen – und sind #lowkey da für Wien, #lowkey da für dich.Das erwartet dichWir...


  • Wien, Wien, Österreich Raiffeisenbankengruppe Vollzeit

    Join our Certificates & Equity Trading Tribe Weare developing and operating software solutions for RBI'sCertificates and Equity and market making business.As anApplication Specialist you will play a key role in furtherdeveloping and operating our Market Making Platform and providesolutions for Trading and Sales activities. You will work closelywith...


  • Wien, Wien, Österreich Takeda Vollzeit

    Head of Process Improvement & Stewardship: Downstream (w/m/d)By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment...

  • Grants Specialist

    vor 4 Wochen


    Wien, Wien, Österreich DRC - Dansk Flygtningehjælp Vollzeit

    Danish Refugee Council, one of the world's leading humanitarian NGOs, is currently looking for a highly qualified Grants Specialist.About the jobThis position is part of the consortium management structure for the whole route migration project "Pathways to Protection" (P2P). The project is managed by a consortium between three partners, Danish Refugee...