Customer Success Manager
vor 2 Wochen
As an advocate for their customers, the CSM has an in-depth understanding of their clients and what they wish to achieve through their engagement with the CEGBU. They use this knowledge to design, build and execute plans to improve adoption, engagement and growth. While not being the technical expert, they understand the products, know their value propositions and the niche that they fill in the market. The CSM collaborates with cross-functional teams such as pre-sales, professional services, product and support in order to secure successful customer outcomes.Career Level - IC3ResponsibilitiesWhat you'll do:Develop and grow relationships to ensure adoption, expansion & retention.Establish yourself as a trusted advisor by having an in-depth understanding of your client's business and how the CEGBU products can help assist with business problems.Be in regular contact with the customer ensuring that they are tracking to their goals, that they are aware of new releases and the benefits that these will bring to their business.Proactively identify and mitigate risks that may impact a positive relationship and/or renewal.Regularly report on customer health and actions proposed and/or taken to positively increase customer health.Keep up to date with product releases updating your understanding of product value propositions across suite of products.Participate in the team bringing your unique perspectives to the table helping the team to continuously improve.Advocate for your clients driving towards win-win solutions.Display a client mindset, and knowledge of Oracle enabling you to pull in the right people at the right times.Work is expected to be a mix of remote and in-person.About You:Qualifications:Passionate about building relationships and growing a network of contacts.3+ years customer relationship experience (SaaS experience is preferred).An adaptable self-starter who takes initiative.Exceptional organisational, presentation, and communication skills, both verbal and written.Positive attitude & enjoys celebrating customer and team success.Collaborative, ability to work with multiple departments/roles.
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Customer Success Manager
vor 4 Wochen
Melbourne, Österreich Upland Software VollzeitAt Upland Software, you'll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility.Our operating model has always supported remote work—and as we keep growing and evolving our workplace, that won't change.We're passionate.We're proactive.We take pride in our work, and we love a...
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Customer Success Manager
vor 1 Tag
Melbourne, Österreich Fireblocks VollzeitThis is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Fireblocks -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Fireblocks 🧐🧐**Here’s the bit about us:** Fireblocks is an enterprise-grade platform delivering a...
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Customer Success Manager
vor 1 Monat
Melbourne, Österreich Fireblocks VollzeitThis is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Fireblocks -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Fireblocks 🧐🧐The world of digital assets is accelerating in speed, magnitude, and complexity, opening the...
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Customer Success Manager
vor 1 Monat
Melbourne, Österreich Northern Impact Llc. VollzeitOverview Global leader in Construction Equipment Market intelligence is actively seeking a Customer Success Manager to join their team!This organization is an industry-leading B2B SaaS/DaaS solution provider to companies in the industrial equipment space.This company tracks over $100 billion of assets and over $55 billion in rental and sale transactions...
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Customer Success Manager
vor 3 Wochen
Melbourne, Österreich Smartrecruiters VollzeitCompany Description SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale.As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent.4,000 companies worldwide...
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Customer Success Manager
vor 3 Wochen
Melbourne, Österreich Bnb Chain VollzeitCompany Description SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale.As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent.4,000 companies worldwide...
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Customer Success Manager
vor 3 Wochen
Melbourne, Österreich Smartrecruiters VollzeitSmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale.As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent.4,000 companies worldwide rely on...
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Customer Success Manager
vor 1 Monat
Melbourne, Österreich Vela Software Group VollzeitLocation: Warragul, West Gippsland & Latrobe Valley VICEmployment Type: Full timeExciting opportunity to bring your customer-centric ethos to lead your own team in a medium-sized organization with lots of autonomy.If you are passionate about customer success and have a track record in building strong customer relationships and fostering customer advocacy,...
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Customer Success Manager
vor 3 Monaten
Melbourne, Österreich Pst.Ag VollzeitKey ResponsibilitiesDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...
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Customer Success Manager
vor 2 Wochen
Melbourne, Österreich Homerun B.V. VollzeitAt Lyrebird we're looking for a Customer Success Manager - Enterprise to join our team.About the jobAs a Customer Success Manager at Lyrebird Health, you will focus on managing and growing high-value enterprise accounts, ensuring an effortless experience for clinicians. You will collaborate with the Head of Customer Experience to design and implement churn...
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Customer Success Manager
vor 2 Monaten
Melbourne, Österreich Darktrace VollzeitThis is a Customer Success Manager (Contract) role with one of the leading companies in AU right now 🔥 -- Darktrace -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Darktrace 🧐🧐We are a leading cybersecurity company dedicated to protecting our customers'...
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Customer Success Manager
vor 2 Wochen
Melbourne, Österreich Homerun B.V. VollzeitAt Lyrebird we're looking for a Customer Success Manager - Enterprise to join our team.About the job As a Customer Success Manager at Lyrebird Health, you will focus on managing and growing high-value enterprise accounts, ensuring an effortless experience for clinicians.You will collaborate with the Head of Customer Experience to design and implement churn...
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Customer Success Manager
vor 15 Stunden
Melbourne, Österreich Simpro Software VollzeitHere are some links that might be of assistance:First Things First - What We Can Offer You Free daily breakfast and lunch providedFlexible working arrangementsMonthly RDO (Full time employees)Ground-breaking parental leave programUp to 4 weeks' annual "Work from Anywhere" benefitOpportunities for growth, development and career progressionFun team camaraderie...
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Customer Success Manager
vor 16 Stunden
Melbourne, Österreich Simpro Software VollzeitHere are some links that might be of assistance:First Things First - What We Can Offer You Free daily breakfast and lunch providedFlexible working arrangementsMonthly RDO (Full time employees)Ground-breaking parental leave programUp to 4 weeks' annual "Work from Anywhere" benefitOpportunities for growth, development and career progressionFun team camaraderie...
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Customer Success Manager
vor 3 Monaten
Melbourne, Österreich Darktrace Ltd VollzeitPlease note, this role is a 14 month contract. About Us: We are a leading cybersecurity company dedicated to protecting our customers' digital environments.Our Customer Success team plays a critical role in ensuring that our customers achieve their desired outcomes and maximise the value of our solutions.We are seeking a motivated and experienced Customer...
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Customer Success Manager
vor 3 Monaten
Melbourne, Österreich Darktrace VollzeitPlease note, this role is a 14 month contract. About Us: We are a leading cybersecurity company dedicated to protecting our customers' digital environments.Our Customer Success team plays a critical role in ensuring that our customers achieve their desired outcomes and maximize the value of our solutions.We are seeking a motivated and experienced Customer...
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Customer Success Manager
vor 2 Monaten
Melbourne, Österreich Homerun B.V. VollzeitWe're looking for an exceptional Customer Success Manager to join our mission driven team.About UsLyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time-consuming tasks. Placed in General Practice, Allied Health, and Specialist clinics, Lyrebird is saving clinicians on average 2 hours per day and...
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Customer Success Manager
vor 3 Wochen
Melbourne, Österreich Compass Education VollzeitCome shape the future of education with us. At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available.Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes. Compass is a product that...
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Customer Success Manager
vor 4 Wochen
Melbourne, Österreich Lyrebird Health VollzeitThis is a Customer Success Manager - Enterprise role with one of the leading companies in AU right now 🔥 -- Lyrebird Health -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Lyrebird Health 🧐🧐At Lyrebird we're looking for a Customer Success Manager - Enterprise...
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Customer Success Manager
vor 4 Wochen
Melbourne, Österreich Airwallex VollzeitAbout AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...
