Supervisor- Customer Service Ambassadors
vor 2 Monaten
Type: Full-Time
Role Purpose: Are you a dynamic leader with a passion for customer service?
We're seeking a Supervisor for our Customer Service Ambassadors (CSA) team to oversee daily operations and promote the SkyBus service as the preferred transport option over taxis and Ubers.
Key Responsibilities: Manage day-to-day operations of the CSA team, ensuring quick support and transportation information for customers.Allocate resources and manage headcount to meet business operations and contractual performance measures.Collaborate with the health and wellbeing team to address long-term absences and support return-to-work processes.Assist in the recruitment and selection of new CSA team members.Drive customer service excellence while actively promoting ticket sales and the benefits of using SkyBus.Engage with staff to create a motivated workforce, implementing initiatives to enhance morale and performance.Investigate incidents and collaborate with the customer feedback team to resolve complaints and prevent reoccurrence.Ensure compliance with safety and quality standards, reporting and investigating any issues in CSA operations.Foster relationships with stakeholders, including Melbourne Airport and regulatory authorities, to enhance service offerings.Perform any other duties as assigned.Who You Are: Proven experience in leadership within large teams, with excellent communication and decision-making skills.Knowledge of operational systems and logistics functions.Self-motivated with a positive approach to adapting to change.Highly organised, capable of prioritising tasks in a dynamic environment.Experienced in managing investigations and performance management processes.Strong computer skills, including proficiency in Microsoft Office and internal systems.Why Join Us? Become a key player in promoting the SkyBus service and enhancing customer experiences
If you're ready to lead a team and make a difference, we want to hear from you
Apply Now We would love to hear from you.
Please submit your Resume and a Cover letter.
Kinetic is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
-
Supervisor- Customer Service Ambassadors
vor 2 Monaten
Melbourne, Österreich Skybus VollzeitJoin Us as a Supervisor - Customer Service Ambassadors!Join Our Team as a Supervisor - Customer Service Ambassadors! Location: Melbourne- Tullamarine Type: Full-TimeRole Purpose: Are you a dynamic leader with a passion for customer service?We're seeking a Supervisor for our Customer Service Ambassadors (CSA) team to oversee daily operations and promote the...
-
Supervisor- Customer Service Ambassadors
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitJoin Us as a Supervisor - Customer Service Ambassadors!Join Our Team as a Supervisor - Customer Service Ambassadors!Location: Melbourne- Tullamarine Type: Full-Time Role Purpose: Are you a dynamic leader with a passion for customer service?We're seeking a Supervisor for our Customer Service Ambassadors (CSA) team to oversee daily operations and promote the...
-
Customer Service
Vor 3 Tagen
Melbourne, Österreich Fitness Cartel VollzeitCustomer Service / Reception Supervisor - SpringwoodAt Fitness Cartel Australia, we're more than a gym – we're an exciting and fast-growing brand with plans to expand from 13 to 60+ clubs by 2029.Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafes, creche, and saunas, creating a feel-good environment that...
-
Restaurant Supervisor
vor 1 Tag
Melbourne, Österreich Accor Hotels VollzeitCompany DescriptionLocated 35 floors above the Paris end of Collins Street, No35 serves modern Australian cuisine using only the best local produce with an emphasis on pure flavor and wines.No35 holds a strong belief in purity and simplicity resulting in honest, clean identifiable flavours from a union of the best produce with traditional and modern cooking...
-
Customer Financial Services Supervisor
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitWe have an exciting opportunity for you to join our team as Customer Financial Services Supervisor.Who we are : FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.We work every moment to deliver the most important package of someone's day.Our team of passionate people know their day-to-day...
-
Restaurant Supervisor
vor 1 Tag
Melbourne, Österreich Accor Hotels VollzeitCompany DescriptionLocated 35 floors above the Paris end of Collins Street, No35 serves modern Australian cuisine using only the best local produce with an emphasis on pure flavor and wines.No35 holds a strong belief in purity and simplicity resulting in honest, clean identifiable flavours from a union of the best produce with traditional and modern cooking...
-
Restaurant Supervisor
vor 12 Stunden
Melbourne, Österreich Accor Hotels VollzeitCompany Description Located 35 floors above the Paris end of Collins Street, No35 serves modern Australian cuisine using only the best local produce with an emphasis on pure flavor and wines.No35 holds a strong belief in purity and simplicity resulting in honest, clean identifiable flavours from a union of the best produce with traditional and modern cooking...
-
Customer Service Supervisor
vor 1 Monat
Melbourne, Österreich Border Express Pty VollzeitCustomer Service Supervisor - 12 Month ContractBorder Express currently has an exciting opportunity available for an experienced and motivated Customer Service Supervisor to join the team at our Tullamarine Branch. This position will be for a 12-Month contract period.Duties: Lead and coach a team of high performing, motivated customer service officers (7+)...
-
Call Centre
vor 1 Woche
Melbourne, Österreich Border Express Pty VollzeitCustomer Service Supervisor - 12 Month Contract at Border Express Pty LtdThis is a Full time jobLocation: Tullamarine, Melbourne VICSubClassification: Supervisors/Team LeadersClassification: Call Centre & Customer ServiceTraining and Leadership DevelopmentNovated LeasesA team-based workplace that supports flexibility and inclusion.Border Express has an...
-
Destination Ambassador Supervisor
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitSydneyCustomer Service / Customer Service / People Performance & TechnologyPart Time / Permanent (20 hours per week)39,476 pro-rata per annum plus superannuationCaring for our city, creating a future for all Our people are passionate about their communities and connected to their teams.They're motivated by our genuine commitment to diversity and inclusion,...
-
Customer Service Supervisor
vor 3 Wochen
Melbourne, Österreich Autocare Services VollzeitSupervisors/Team Leaders (Call Centre & Customer Service) Full time Autocare is one of Australia's market leaders in Finished Vehicle Logistics and Related Services, specialising in the delivery of flexible and diversified solutions in the processing, storage and transportation of motor vehicles on behalf of our customers.We are built on over 50 years'...
-
Service Supervisor- Melbourne
vor 3 Wochen
Melbourne, Österreich Jungheinrich VollzeitService Supervisor: About us:Jungheinrich is one of the world's largest & most successful intralogistics and materials handling equipment providers.Headquartered in Hamburg, Jungheinrich employs over 20,000 people across 42 countries.Since our opening in 1953 we have become a leading provider of intralogistics equipment.Our success is enabled by our culture...
-
Customer Service Supervisor
vor 3 Wochen
Melbourne, Österreich Autocare Services VollzeitSupervisors/Team Leaders (Call Centre & Customer Service) Full time Autocare is one of Australia's market leaders in Finished Vehicle Logistics and Related Services, specialising in the delivery of flexible and diversified solutions in the processing, storage and transportation of motor vehicles on behalf of our customers.We are built on over 50 years'...
-
Full-Time Customer Service Supervisor
vor 1 Woche
Melbourne, Österreich Kohl'S Peru VollzeitFull-Time Customer Service SupervisorApply remote type: On-Site locations: Grafton (1224) time type: Full time posted on: Posted 2 Days Ago job requisition id: R399744Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
-
Service Supervisor
vor 3 Monaten
Melbourne, Österreich Temperzone Limited VollzeitWelcome to Temperzone!As the recipient of the 2022 ARBS Product Excellence Award, we stand as Australasia's longest-serving air conditioning manufacturer.Our dedication to quality and eco-conscious initiatives reflects in our internationally acclaimed product line.Joining Temperzone means more than just employment; it's joining a tight-knit family where our...
-
Puma Energy | Customer Service Supervisor
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitCustomer Service Supervisor Location : Brisbane - Fortitude Valley - Puma OfficeTime Type : Full timePosted On : Posted 2 Days AgoJob Requisition ID : R-014793Main Purpose : Quality Management System Compliance :Comply and support the Quality Management system in all aspects of your role.Adopt and implement the principles of continuous improvement in all...
-
Customer Service Representative
vor 2 Monaten
Melbourne, Österreich Regional Air Service VollzeitWe are seeking a motivated and friendly Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping others. This role involves interacting with customers, resolving inquiries, and ensuring a high level of customer satisfaction.Key Responsibilities:Respond to customer inquiries via...
-
Customer Service Specialist Iii R4
vor 1 Monat
Melbourne, Österreich H.B. Fuller VollzeitAs the largest pureplay adhesives company in the world, H.B.Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day.Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members...
-
Customer Service Advisor
vor 2 Monaten
Melbourne, Österreich Dyson Gmbh VollzeitAbout UsDyson is a global technology company that transforms every category it enters with iconic inventions that work, perform and look very different.It's about better ideas and better technologies, to solve the problems that others often ignore.Our Service team forms a direct link between the business and Dyson owners, ensuring they have the best possible...
-
Customer Delivery Supervisor
vor 1 Woche
Melbourne, Österreich Dnata Catering And Retail VollzeitDo you want a high-flying career working for the world's largest air services provider? We are seeking a hands-on leader with experience in a similar role to join our airport team in Perth as a Customer Delivery Supervisor on a permanent full-time basis.More about this role: Reporting to the Customer Delivery Manager, this role is responsible for supervising...
