Member Services Associate
vor 1 Woche
We are looking for an enthusiastic customer service professional to join our Brisbane Member Services team.
This role is suitable for people passionate about helping people and their businesses thrive.
Clarence, Workspaces for Lawyers & Professionals offers contemporary, flexible serviced workplaces in Sydney CBD, Melbourne, and Brisbane.
As the only serviced office and co-working provider focusing on the legal sector, we prioritise professionalism, privacy, and discretion.
Our spaces and services are thoughtfully designed to satisfy the unique requirements of sole practitioners and small law firms.
About the Role
As a Clarence advocate, you would be responsible for developing and maintaining strong relationships with all members, providing them with exceptional customer service and support at all times.
This is a dynamic role for someone who is highly personable, has the ability to prioritise, multitask and thrives on connecting with people.
You will join a passionate and fast-moving team.
We are all about team support, and no job is too big or too small for our team
Key Responsibilities
Greeting members and their guests
Addressing member and their clients' enquiries
Managing meeting rooms and event bookings
Providing general administration and office support for members
Continuously strengthening the relationship between Clarence and its members
Assisting with set-up of offices for new and existing members
Assisting the technology team with basic onsite IT requests/setups when required
General facilities upkeep and presentation duties
About you
You have prior experience in client-facing roles within a professional environment.
This role may also be suitable for law or business students eager to enter the professional world
You are passionate about providing exceptional customer experiences
You possess exceptional interpersonal and communication skills
You demonstrate great organizational and time management abilities
You have excellent attention to detail and can exercise critical thinking
You can create and maintain strong working relationships with colleagues, clients, and external suppliers.
You are eager to learn and grow
You are proficient in using technology and systems
You are interested in working in a professional environment and supporting legal professionals.
Benefits
The people
We pride ourselves on creating a great place to work for both our members and you
Gain experience in an agile office environment that supports Law professionals
Career development opportunities
Training ongoing learning support
Work from a modern CBD workspace
End of journey trip facilities
If this sounds like a great opportunity that suits your skills and interests, APPLY NOW
Clarence is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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