Senior Systems Engineer
vor 2 Wochen
Full time
We are a leading Australian property group that owns, operates, and develops a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organization that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the role
We have a new position within the Ingenia IT team. Reporting to the Head of Infrastructure, the Senior Systems Engineer will work alongside the Infrastructure Engineering team to help lead project work and system improvements across our 90+ sites. From day one, this role will be heavily involved in our cloud strategy and, in the longer term, will be one of the key owners of our corporate cloud environments.
Key Accountabilities
Provide technical leadership (mentoring/coaching) and technical support to the Service Desk team
Fault/Event Management, Incident Management, Problem Resolution and Root Cause Analysis of IT Systems
Take a lead role in the company's continuous improvement initiatives and pivot our infrastructure into IaaS (Microsoft Azure)
Design, delivery and management of Windows Systems, Windows based technology, and Linux based systems following best practice guidelines, across multiple international locations
Work with stakeholders to gather business requirements for the implementation of these Systems and technology
Identify areas of automation and migrate corporate server roles over to managed services in Microsoft Azure
Prioritise security controls and identify areas of concern and action them
Manage the patching process and ensure we are adhering to policy and Microsoft recommendations
Refresh network infrastructure (firewalls, switches, WAPs) in accordance with SDLC
Create and Maintain System Documentation
Provide support to the sites outside of hours (when needed) and coordinate with our Vendors to restore connectivity
About You
4+ years' experience in System Admin/Infrastructure roles
Strong Experience working in an IT operations environment (dealing with Escalations, Fault/Event Management, Incident Management, Problem Resolution and Root Cause Analysis)
Previous experience migrating infrastructure into the cloud (Azure)
Strong planning and delivery skills and robust attention to detail
Previous experience managing multiple sites
Major Incident Management experience; both in terms of process and tools
Any qualifications or vendor certifications will be highly desirable. (e.g. Microsoft, Cisco)
Experience with Microsoft Azure/IaaS
Experience with Cisco Switches (Cisco Meraki Cloud Infrastructure a plus)
Extensive experience and knowledge of Microsoft Server Infrastructure and Services
Scripting and Automation
Knowledge and understanding of ITIL Framework & Service Delivery Life Cycle (ITIL 4 Certified)
Culture and Benefits
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression, and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
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