Guest Service Officer
vor 1 Monat
Summary
About Hyatt Hotel Canberra - A Park Hyatt Hotel
Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.
What you can expect
Complimentary and discounted accommodation at Hyatt properties worldwide
Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets. Training and development opportunities with over 2000 online learning modules to support your career development.
Above award wages.
Access to our employee assistance program.
Being part of a diverse and inclusive team, passionate about their work.
Discover a career you didn't know existed.
We need your curiosity. We need your innovative spirit. And we need your authentic self.
There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.
About the Role
We are looking for a passionate and customer focused Guest Service Officer to join our amazing front office department, where you will be creating a welcoming experience for all our guests through helpful and exceptional service. This role will be a mixed role of handling and responding to guest calls and enquiries in addition to greeting and assisting in their check in and check out. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for creating signature experiences.
Some of the responsibilities include:
Ensure smooth and efficient operation of the Front Office on a day to day basis
Handle internal and external phone calls, relaying messages with proficiency
Operating and controlling the telephone switchboard
Handle guest enquiries and requests and to have a thorough knowledge of Canberra and its surrounding areas
Receiving Room Service orders and promptly relaying with the Room Service Kitchen and team.
Efficiently process guest arrival and departures, through smooth check-in and check-out experiences
Qualifications
A Successful Candidate will have:
Good Computer Skills
Ability to work under pressure
Positive, can-do attitude
Diploma/certificate in Hospitality or Tourism Management is desirable
Knowledge of Opera is desirable
Preferable prerequisite knowledge of the Travel/Hotel industry highly regarded
A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.
Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
If you are looking for a fulfilling career, please apply through www.hyatt.jobs
#J-18808-Ljbffr
-
Guest Service Officer
vor 1 Monat
Canberra, Österreich Hyatt Hotel Canberra VollzeitSummary About Hyatt Hotel Canberra - A Park Hyatt Hotel Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital.Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs.With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting.The traditional furniture styles...
-
Guest Service Officer
vor 1 Monat
Canberra, Österreich Hyatt Hotel Canberra VollzeitSummary About Hyatt Hotel Canberra - A Park Hyatt Hotel Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital.Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs.With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting.The traditional furniture styles...
-
Guest Service Agent
vor 1 Monat
Canberra, Österreich Accor Hotels VollzeitWhy work for Accor? The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a 286-room hotel with 8 conferencing and event facilities hosting all events from Corporate groups to sports teams.Job DescriptionKey Responsibilities Manage arrivals and departures of everyone...
-
Guest Service Agent
vor 1 Monat
Canberra, Österreich Accor Hotels VollzeitWhy work for Accor?The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a 286-room hotel with 8 conferencing and event facilities hosting all events from Corporate groups to sports teams.Job DescriptionKey ResponsibilitiesManage arrivals and departures of everyone...
-
Guest Service Agent
vor 3 Wochen
Canberra, Österreich Accor Hotels VollzeitJob Schedule: OccasionnelJob type: CDIBrands: ACCORLocation: LocationText Reference: REF47851AGuest Service AgentRegion: MEA SPACCompany Description: Why work for Accor? The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a 286-room hotel with 8 conferencing and...
-
Guest Service Agent
vor 3 Wochen
Canberra, Österreich Accor Hotels VollzeitJob Schedule: OccasionnelJob type: CDIBrands: ACCORLocation: LocationTextReference: REF47851AGuest Service AgentRegion: MEA SPACCompany Description:Why work for Accor?The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a 286-room hotel with 8 conferencing and event...
-
Guest Service Agent
vor 3 Wochen
Canberra, Österreich Ovolo Hotels VollzeitFounded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we've grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We've never been afraid to be...
-
Guest Experience Officer
vor 1 Monat
Canberra, Österreich Ingenia Communities Group VollzeitLake Conjola NSW 2539, Australia Req #11568Thursday, 7 November 2024You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast-growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.We are a leading Australian...
-
Guest Service Agent – Canberra
vor 4 Wochen
Canberra, Österreich Meriton Group VollzeitFront Office & Guest Services (Hospitality & Tourism)We have an opportunity to join our wonderful team at our Canberra property in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at...
-
Guest Service Agent – Canberra
vor 4 Wochen
Canberra, Österreich Tideri Jobbörse VollzeitFront Office & Guest Services (Hospitality & Tourism) We have an opportunity to join our wonderful team at our Canberra property in the role of Guest Service Agent.About the Role As a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to perform at...
-
Guest Service Associate- Bell Desk
vor 1 Monat
Canberra, Österreich Accor Hotels VollzeitCompany DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...
-
Guest Service Agent
vor 2 Monaten
Canberra, Österreich Tfe Hotels Adina Apartment Hotels VollzeitWe're looking for a Guest Services Agent with a twist at A by Adina Canberra.For starters, you'll love putting others first and you're smiling when they are – you're the definition of a people person.Being the go-to for guests, managing admin and giving real local advice is all part of the deal.A magnet for happiness, you hold the secrets to a whole city;...
-
Accor Hotels | Guest Service Agent | Canberra
vor 3 Wochen
Canberra, Österreich Tideri Jobbörse VollzeitJob Schedule: Occasionnel Job type: CDI Brands: ACCOR Location: LocationText Reference: REF47851A Guest Service Agent Region: MEA SPAC Company Description: Why work for Accor?The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail.We are a 286-room hotel with 8 conferencing and...
-
Ovolo Hotels | Guest Service Agent | Canberra
vor 3 Wochen
Canberra, Österreich Tideri Jobbörse VollzeitFounded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia.Over the years we've grown exponentially, both in size and confidence.But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever.We've never been afraid to be ourselves,...
-
Guest Experience Allrounder
Vor 5 Tagen
Canberra, Österreich Accor Hotels VollzeitWhy work for Accor?We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a...
-
Casual Guest Service Agent
vor 3 Wochen
Canberra, Österreich Pro-Invest Careers VollzeitJoin Our Team as a Casual Guest Service Agent at The Sebel Canberra Campbell! About Vista Hospitality Group Are you passionate about hospitality and eager to make a real impact in the industry? Vista Hospitality Group, a trailblazer in the Australasian hospitality sector, is seeking enthusiastic individuals to join our team. Combining the strengths of...
-
Casual Guest Service Agent
vor 3 Wochen
Canberra, Österreich Pro-Invest Careers VollzeitJoin Our Team as a Casual Guest Service Agent at The Sebel Canberra Campbell!About Vista Hospitality GroupAre you passionate about hospitality and eager to make a real impact in the industry? Vista Hospitality Group, a trailblazer in the Australasian hospitality sector, is seeking enthusiastic individuals to join our team. Combining the strengths of...
-
Office Manager
vor 2 Monaten
Canberra, Österreich Jones Lang Lasalle Incorporated VollzeitOffice Manager (Workplace Services Lead)JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful...
-
Office Manager
vor 2 Monaten
Canberra, Österreich Jones Lang Lasalle Incorporated VollzeitOffice Manager (Workplace Services Lead)JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful...
-
Office Manager
vor 2 Monaten
Canberra, Österreich Jones Lang Lasalle Incorporated VollzeitOffice Manager (Workplace Services Lead)JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful...
