Australian Fire Industries | Service Coordinator | Perth
vor 4 Wochen
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Role Purpose
You will be responsible for responding to staffing requests, rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner.
Technical Responsibilities and Accountabilities
Answering phone calls and assisting with client and stakeholder enquiries Scheduling of support staff and ensuring all client services are filled in a timely manner Onboarding and site mobilisation Using a software program (Simpro) to enter service details Analysis reporting to meet project deadlines Liaising between clients and team members to ensure deadlines are met Assisting in client administration and processes Liaise with internal and external stakeholders, Clients, and contractors Implement improvement to assist in the planning systems Maintenance of company project records Invoicing in Simpro & Ariba Management of Project Personnel to maintain ongoing operations
HSEQ Responsibilities and Accountabilities
Identify and evaluate the risks to the organisation's people (clients, staff, management, volunteers), property, finances, goodwill, and image and implement measures to control risks Ensure that the project team staff understand the terms, conditions and limitations of the insurance coverage as well as company HSE requirements.
IMS Responsibilities and Accountabilities
Must comply with all AFI policies, legal and other applicable legislation, and follow all health, safety, quality control, quality assurance, and environmental requirements
Continuous Improvement Responsibilities and Accountabilities
To meet company KPI requirements Identify training and development needs Identify and recommend innovative ideas for continual company / role improvement Capabilities and Competencies Required
Qualities
Self-starter and able to work autonomously Ability to work well within a team environment Ability to build rapport with work colleagues Accessible and approachable to other parties Excellent written and verbal communication skills An ability to identify innovative solutions to problems Excellent time-management and organisational skills and ability to organise and prioritise
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